Healthcare Provider Liaison Specialist

4 weeks ago


Calgary, Alberta, Canada Alberta Blue Cross Full time

At Alberta Blue Cross, we're dedicated to delivering exceptional customer experience and community leadership. Our team is committed to providing the best health coverage to over 1.8 million members and promoting wellness through active community involvement.

We're seeking a skilled and enthusiastic individual to join our Provider Relations Call Centre team in a temporary (14-month) position. The successful candidate will respond to telephone inquiries from dental providers, addressing subscriber verification, benefit eligibility, plan maximums, and claim submission requirements.

Key Responsibilities:

  • Respond to provider inquiries on subscriber verification, benefit eligibility, and claim submission requirements.
  • Verify claims through online adjudication systems.
  • Collaborate with the team to improve workflows and processes.
  • Record and forward pharmacy provider feedback to the appropriate Team Manager and/or Manager.
  • Support various projects and analyses using Excel, Word, Access, and other computer software.
  • Log details of calls.
  • Assist with other duties as required.

Requirements:

  • Strong listening and problem-solving skills to handle complex inquiries independently.
  • Excellent communication and interpersonal skills to maintain a pleasant telephone manner.
  • Ability to thrive in a busy environment.
  • Strong attention to detail, organizational skills, and a desire for continuous learning.
  • Ability to assume ownership of the position and accountability for information relayed to providers.
  • Advanced customer service skills.

Alberta Blue Cross is an inclusive employer committed to a workplace that reflects the diversity of the communities we serve. We empower and advocate for our employees by welcoming, respecting, and valuing their unique perspectives, backgrounds, and experiences.

We offer a competitive salary and benefits package and the opportunity to work in an innovative, high-energy team-focused environment.



  • Calgary, Alberta, Canada Alberta Blue Cross Full time

    At Alberta Blue Cross, we're dedicated to delivering exceptional customer experience and community leadership. As a key member of our team, you'll play a vital role in promoting wellness and providing the best health coverage to our 1.8 million members.As a Healthcare Provider Liaison Specialist, you'll be responsible for responding to telephone inquiries...


  • Calgary, Alberta, Canada Alberta Blue Cross Full time

    At Alberta Blue Cross, we're dedicated to delivering exceptional customer experience and community leadership. As a key member of our team, you'll play a vital role in promoting wellness and providing the best health coverage to our 1.8 million members.As a Healthcare Provider Liaison Specialist, you'll be responsible for responding to telephone inquiries...

  • Healthcare Liaison

    3 weeks ago


    Calgary, Alberta, Canada destinationone Consulting Full time

    Destinationone Consulting is a specialist recruitment agency servicing diverse sectors, including Healthcare, Health Tech, Government, Municipalities, NonProfits, Legal, and Public Accounting. We are proactively building a database for opportunities in these fields. Location: Various locations across Alberta. As a Community Health Worker (CHW), you will...

  • Healthcare Liaison

    4 weeks ago


    Calgary, Alberta, Canada destinationone Consulting Full time

    At destinationone Consulting, we specialize in recruitment across diverse sectors, including Healthcare, HealthTech, Government, Municipalities, NonProfits, Legal, and Public Accounting. We are committed to building a robust data bank for opportunities in these fields. By applying, you ensure our recruiters can quickly match you with suitable roles when they...


  • Calgary, Alberta, Canada Bayshore HealthCare Full time

    Job OverviewBayshore HealthCare is seeking a dedicated and compassionate Healthcare Support Specialist to join our team. As a key member of our home health care team, you will play a vital role in providing exceptional care and support to our clients.Key Responsibilities:Provide personal support and assistance with daily living activitiesWork closely with...


  • Calgary, Alberta, Canada Bayshore HealthCare Full time

    Job DescriptionWe are seeking a skilled and compassionate Healthcare Support Specialist to join our team at Bayshore HealthCare. As a key member of our care team, you will play a vital role in providing exceptional support to our clients.Company OverviewBayshore HealthCare is Canada's largest and best homecare company, with over 50 years of experience in...


  • Calgary, Alberta, Canada Carewest Innovative Healthcare Full time

    About the Role:The Healthcare Support Specialist will be an integral part of our care team, providing exceptional support to our clients. This role requires a compassionate and dedicated individual who is passionate about delivering high-quality care.Key Responsibilities:Observe, monitor, and report on client status and condition, including changes in...


  • Calgary, Alberta, Canada Carewest Innovative Healthcare Full time

    About the Role:Carewest Innovative Healthcare is seeking a dedicated and compassionate Healthcare Support Specialist to join our team at Garrison Green. As an integral member of our care team, you will provide exceptional support to our clients, ensuring their physical and emotional needs are met with dignity and respect.Key Responsibilities:Observe,...


  • Calgary, Alberta, Canada Carewest Innovative Healthcare Full time

    About the Role:Carewest Innovative Healthcare is seeking a dedicated and compassionate Healthcare Support Specialist to join our team at Garrison Green. As a key member of our care team, you will play a vital role in providing exceptional care and support to our clients.Key Responsibilities:Observe, monitor, and report on client status and condition,...


  • Calgary, Alberta, Canada Carewest Innovative Healthcare Full time

    Job Summary: We are seeking a compassionate and detail-oriented Healthcare Support Specialist to join our team at Carewest Innovative Healthcare. As a vital member of our interprofessional healthcare team, you will provide high-quality client care and support to our residents and clients.Key Responsibilities:Observe, monitor, and report on client status and...


  • Calgary, Alberta, Canada Bayshore HealthCare Full time

    Job OverviewBayshore HealthCare is seeking a dedicated and compassionate Healthcare Professional to join our team. As a Caregiver Specialist, you will play a vital role in providing exceptional care and support to our clients.Key Responsibilities:Provide personal support and assistance with daily living activitiesWork closely with patients, families, and...


  • Calgary, Alberta, Canada Carewest Innovative Healthcare Full time

    Carewest Innovative Healthcare is a leading provider of complex continuing care, rehabilitation, and recovery services in Calgary. We are seeking a compassionate and dedicated Healthcare Support Specialist to join our team at George Boyack Complex Continuing Care.About Carewest Innovative HealthcareAs one of Canada's largest public healthcare providers, we...


  • Calgary, Alberta, Canada Carewest Innovative Healthcare Full time

    About Carewest Innovative HealthcareWe are a leading provider of complex continuing care, rehabilitation and recovery services in Calgary. Our mission is to support clients in maintaining their quality of life as they transition through their healthcare journey.Job SummaryWe are seeking a highly motivated and compassionate Healthcare Support Specialist to...


  • Calgary, Alberta, Canada Carewest Innovative Healthcare Full time

    About the RoleCarewest Innovative Healthcare is seeking a skilled and compassionate Carewest Healthcare Support Specialist to join our team. In this critical role, you will provide exceptional care and support to our clients, ensuring their quality of life is maintained as they transition through their healthcare journey.Key Responsibilities- Deliver...


  • Calgary, Alberta, Canada destinationone Consulting Full time

    At destinationone Consulting, we're dedicated to connecting talented professionals with exciting opportunities in the healthcare sector. As a Community Health Worker, you'll play a vital role in bridging the gap between healthcare providers and the community, promoting access to care and health education.Key Responsibilities:Assist individuals in navigating...


  • Calgary, Alberta, Canada destinationone Consulting Full time

    At destinationone Consulting, we are dedicated to connecting talented individuals with exciting opportunities in the healthcare sector. As a Community Health Worker, you will play a vital role in promoting access to care and health education in various locations across Alberta.Key Responsibilities:Assist individuals in navigating healthcare services and...


  • Calgary, Alberta, Canada Carewest Innovative Healthcare Full time

    Job SummaryCarewest Innovative Healthcare is seeking a skilled and compassionate Healthcare Professional - Patient Care Specialist to join our team. In this role, you will be responsible for providing exceptional patient care and support to our residents at Signal Pointe, Complex Continuing Care facility.About the RoleThis is a regular part-time position...


  • Calgary, Alberta, Canada Harrison Healthcare Full time

    Job SummaryWe are seeking a highly skilled Registered Dietitian to join our team at Harrison Healthcare. As a Registered Dietitian, you will play a vital role in providing personalized health plans and counseling services to clients.About Harrison HealthcareHarrison Healthcare represents the next generation of primary healthcare delivery. Our team is driven...


  • Calgary, Alberta, Canada Carewest Innovative Healthcare Full time

    Carewest Innovative Healthcare is a leader in exceptional care, providing innovative healthcare services across Calgary. As a passionate and dedicated professional, you have the opportunity to make a difference in the lives of our clients.Job Summary:We are seeking an experienced educator to join our team as a Healthcare Education Specialist - Allied Health....


  • Calgary, Alberta, Canada Auto House Repair Centre Full time

    We are seeking a highly skilled and dedicated Customer Service Liaison Specialist to join our team at the Auto House Repair Centre. As a key member of our customer-facing team, you will play a vital role in providing exceptional service to our clients.Responsibilities include:Answering customer inquiries and addressing complaints in a professional and...