Current jobs related to **Salesforce Director of Delivery** - Canada - Plative
-
Director of Salesforce Delivery
2 months ago
Canada Plative Full timeAssociate Director Job DescriptionAs a key member of our Plative team, you will report to our Senior Director of Salesforce Delivery and lead a Salesforce consulting team focusing on Sales, Service, and Marketing Cloud advisory and implementation services.Key Responsibilities:Lead a high-performing delivery team, focusing on building and nurturing a...
-
Director of Salesforce Delivery
2 months ago
Canada Plative Full timeAssociate Director Job DescriptionAs a key member of our Plative team, you will report to our Senior Director of Salesforce Delivery and lead a Salesforce consulting team focusing on Sales, Service, and Marketing Cloud advisory and implementation services.Key Responsibilities:Lead a high-performing delivery team, focusing on building and nurturing a...
-
Director of Salesforce Delivery
2 months ago
Canada Plative Full timeAssociate Director Job DescriptionAs a key member of our Plative team, you will report to our Senior Director of Salesforce Delivery and lead a Salesforce consulting team focusing on Sales, Service, and Marketing Cloud advisory and implementation services.Key Responsibilities:Lead a high-performing delivery team, focusing on building and nurturing a...
-
Director of Salesforce Delivery
2 months ago
Canada Plative Full timeAssociate Director Job DescriptionAs a key member of our Plative team, you will report to our Senior Director of Salesforce Delivery and lead a Salesforce consulting team focusing on Sales, Service, and Marketing Cloud advisory and implementation services.Key Responsibilities:Lead a high-performing delivery team, focusing on building and nurturing a...
-
Director of Salesforce Delivery
2 months ago
Canada Plative Full timeAssociate Director Job DescriptionAs a key member of our Plative team, you will report to our Senior Director of Salesforce Delivery and lead a Salesforce consulting team focusing on Sales, Service, and Marketing Cloud advisory and implementation services.Key Responsibilities:Lead a high-performing delivery team, focusing on building and nurturing a...
-
Director of Salesforce Delivery
2 months ago
Canada Plative Full timeAssociate Director Job DescriptionAs a key member of our Plative team, you will report to our Senior Director of Salesforce Delivery and lead a Salesforce consulting team focusing on Sales, Service, and Marketing Cloud advisory and implementation services.Key Responsibilities:Lead a high-performing delivery team, focusing on building and nurturing a...
-
Director of Salesforce Delivery
2 months ago
Canada Plative Full timeAssociate Director Job DescriptionAs a key member of our Plative team, you will report to our Senior Director of Salesforce Delivery and lead a Salesforce consulting team focusing on Sales, Service, and Marketing Cloud advisory and implementation services.Key Responsibilities:Lead a high-performing delivery team, focusing on building and nurturing a...
-
Director of Salesforce Delivery
2 months ago
Canada Plative Full timeAssociate Director Job DescriptionAs a key member of our Plative team, you will report to our Senior Director of Salesforce Delivery and lead a Salesforce consulting team focusing on Sales, Service, and Marketing Cloud advisory and implementation services.Key Responsibilities:Lead a high-performing delivery team, focusing on building and nurturing a...
-
Salesforce Delivery Director
1 month ago
Canada Plative Full timeAssociate Director of Salesforce ConsultingAs Associate Director of Salesforce Consulting at Plative, you will report to our Senior Director of Salesforce Delivery and lead a Salesforce consulting team focusing on Sales, Service, and Marketing Cloud advisory and implementation services. Your key responsibilities will include:Building and Nurturing a High...
-
Salesforce Delivery Director
1 month ago
Canada Plative Full timeAssociate Director of Salesforce ConsultingAs Associate Director of Salesforce Consulting at Plative, you will report to our Senior Director of Salesforce Delivery and lead a Salesforce consulting team focusing on Sales, Service, and Marketing Cloud advisory and implementation services. Your key responsibilities will include:Building and Nurturing a High...
-
Director of Salesforce Delivery
1 month ago
Canada Plative Full timeAs a key member of our Plative team, you will lead a Salesforce consulting team focusing on Sales, Service, and Marketing Cloud advisory and implementation services. Your responsibilities will include building and nurturing a high-performing delivery team, driving commercial success of the business, and maintaining executive alignment with client leadership....
-
Director of Salesforce Delivery
1 month ago
Canada Plative Full timeAs a key member of our Plative team, you will lead a Salesforce consulting team focusing on Sales, Service, and Marketing Cloud advisory and implementation services. Your responsibilities will include building and nurturing a high-performing delivery team, driving commercial success of the business, and maintaining executive alignment with client leadership....
-
Salesforce Director
2 weeks ago
Canada Plative Full timeAssociate Director SalesforceAs a key member of our leadership team, you will report to our Senior Director of Salesforce Delivery and lead a Salesforce consulting team focusing on Sales, Service, and Marketing Cloud advisory and implementation services.Key Responsibilities:Maintaining Delivery Excellence and Customer Satisfaction:Align with client...
-
SchoolBOX Executive Director
3 weeks ago
Canada Director File Full timeJob Description:Job Title: SchoolBOX Executive DirectorJob Summary:We are seeking a dynamic and experienced leader to oversee our SchoolBOX operations and help build systems for sustainable growth. As our Executive Director, you will be responsible for learning our history, developing relationships with our grassroots global network, implementing current...
-
SchoolBOX Executive Director
3 weeks ago
Canada Director File Full timeJob Description:Job Title: SchoolBOX Executive DirectorJob Summary:We are seeking a dynamic and experienced leader to oversee our SchoolBOX operations and help build systems for sustainable growth. As our Executive Director, you will be responsible for learning our history, developing relationships with our grassroots global network, implementing current...
-
SchoolBOX Executive Director
1 month ago
Canada Director File Full timeJob Description:Job Title: SchoolBOX Executive DirectorJob Summary:We are seeking a dynamic and experienced leader to oversee our SchoolBOX operations and help build systems for sustainable growth. As our Executive Director, you will be responsible for learning our history, developing relationships with our grassroots global network, implementing current...
-
SchoolBOX Executive Director
1 month ago
Canada Director File Full timeJob Description:Job Title: SchoolBOX Executive DirectorJob Summary:We are seeking a dynamic and experienced leader to oversee our SchoolBOX operations and help build systems for sustainable growth. As our Executive Director, you will be responsible for learning our history, developing relationships with our grassroots global network, implementing current...
-
Associate Director
1 month ago
Canada Plative Full timeAssociate Director Job DescriptionAs a key member of our Plative team, you will report to our Senior Director of Salesforce Delivery and lead a Salesforce consulting team focusing on Sales, Service, and Marketing Cloud advisory and implementation services.Key Responsibilities:Lead a high-performing delivery team, focusing on building and nurturing a...
-
Associate Director
1 month ago
Canada Plative Full timeAssociate Director Job DescriptionAs a key member of our Plative team, you will report to our Senior Director of Salesforce Delivery and lead a Salesforce consulting team focusing on Sales, Service, and Marketing Cloud advisory and implementation services.Key Responsibilities:Lead a high-performing delivery team, focusing on building and nurturing a...
-
Associate Director
1 month ago
Canada Plative Full timeAssociate Director Job DescriptionAs an Associate Director at Plative, you will report to our Senior Director of Salesforce Delivery and lead a Salesforce consulting team focusing on Sales, Service, and Marketing Cloud advisory and implementation services.Key Responsibilities:Lead a high-performing delivery team, focusing on Sales, Service, and Marketing...
**Salesforce Director of Delivery**
2 months ago
**Job Summary**
As a key member of our leadership team at Plative, you will report to our Senior Director of Salesforce Delivery and lead a Salesforce consulting team focusing on Sales, Service, and Marketing Cloud advisory and implementation services.
**Key Responsibilities**
- **Maintain Delivery Excellence and Customer Satisfaction**
- Maintain executive alignment with client leadership, regularly solicit and listen to employee and client feedback with empathy, and support both our employees and clients in proactively addressing critical project issues and risks.
- Build deep customer loyalty and drive follow-on business beyond initial Salesforce implementations.
- Champion and advocate for our Plative delivery methodology across your team, ensuring strict compliance and effective use of our leading practices and tools across your full project portfolio.
- Regularly conduct project design and build reviews in concert with Architecture and PMO leadership to ensure we are solutioning and delivering well and minimizing quality issues, rework, and non-billable time on your projects.
- **Build and Nurture a High-Performing Team**
- Coach and mentor your team members to support their wellbeing and quality of life at Plative; promote continuous skill-up on both technical and soft skills; and advocate for their ongoing career growth and progression.
- Instill a culture of collaboration and continuous improvement with your team — soliciting, sharing, and building on lessons learned from every project experience so we continue to get stronger as an organization.
- Make strategic hiring and people management decisions to ensure your team has the right mix of resources to drive both delivery excellence and profitability.
- Pro-actively manage individual performance to improve and mitigate underperforming team members if any.
- Partner with leaders in rolling out change initiatives and be a champion; Ensure your team is following new processes and hold them accountable.
- **Drive Commercial Success**
- Validate and ensure that new project opportunities and change orders are scoped, sized, staffed, and priced in such a way that they set our employees and customers up for success and achieve revenue and profitability targets.
- Actively manage resource forecast, utilization, and contribution margin across your team to drive financial success of your business.
- Partner with Sales and Marketing to help bring in new business by building go-to-market strategies, demonstrating thought leadership, and by tapping members of your consulting team to support sales cycles and marketing opportunities as needed.
**Basic Qualifications**
- Minimum of 5 years managing complex Salesforce projects.
- Experience leading full-lifecycle implementations and/or implementing integrated solutions including other SFMC ecosystem technologies, cloud-based marketing solutions, integration services, and data modeling.
- Experience delivering full-lifecycle Sales and/or Service Cloud implementations.
- Excellent knowledge of CRM and email and SMS marketing best practice.
- Salesforce Marketing Cloud Certification.
- Salesforce Service Cloud Certification.
- Minimum of 3 years of practice management and leadership experience.
- Knowledge and experience with both waterfall and agile project methodologies.
- Strong executive presence and ability to interact with C-suite.
- Ability to handle client escalations, strategic alignment conversations, and conflict resolution at executive levels.
- 2+ years of people management experience.
**Desired Qualifications**
- Formal Agile methodology and/or design thinking training.
**How You'll Be Measured**
- Practice growth.
- Contribution margin.
- Team utilization and maintaining billable targets.
- Customer satisfaction score.
Plative Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Plative is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
