Senior Retail Operations Manager

2 weeks ago


Ottawa, Ontario, Canada Ricki's Full time

Ricki's is a leading destination for fashionable workwear, with a rich history dating back to 1939. As we continue to grow and evolve, we are seeking an experienced Store Assistant Manager to join our team.

Job Summary

We are looking for a highly motivated and results-driven individual to oversee the day-to-day operations of our store. The ideal candidate will have excellent leadership skills, a passion for delivering exceptional customer experiences, and a deep understanding of retail business acumen.

Key Responsibilities
  • Lead all aspects of store operations, including sales, customer service, and visual merchandising
  • Develop and implement strategies to drive business growth and achieve sales goals
  • Maintain a safe and clean store environment, ensuring compliance with company standards and directives
  • Manage store inventory, including receiving, stocking, and maintaining merchandise displays
  • Provide coaching, training, and guidance to store staff to ensure they meet their performance expectations
  • Work collaboratively with the Store Manager to achieve business objectives and support overall store operations
Requirements
  • 3+ years of retail management experience, preferably in a similar role or industry
  • Proven track record of achieving sales targets and driving business growth
  • Excellent leadership and communication skills, with the ability to motivate and inspire a high-performing team
  • Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions
  • Ability to work flexibly, including evenings, weekends, and holidays
  • Able to lift up to 30 pounds and stand for extended periods
What We Offer
  • Competitive salary: $60,000 - $80,000 per year
  • Benefits package, including dental care, disability insurance, and flexible scheduling
  • Opportunities for career advancement and professional development
  • Comprehensive training program, including visual merchandising and leadership skills
  • A fun and dynamic work environment, with a passionate team dedicated to delivering exceptional customer experiences

Accommodations are available upon request. Please contact us to discuss your accessibility needs.



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