Client Services Coordinator

7 days ago


Kuujjuaq, Canada Kativik municipal housing bureau Full time

The Kativik Municipal Housing Bureau seeks a highly organized and communicative individual to fill the role of Legal Technician. As a key member of the Client Services team, you will be responsible for providing exceptional support to tenants, applicants, and visitors.



Key Responsibilities


  • Welcoming and assisting clients with general inquiries and requests for information
  • Gathering and preparing documents, including subleases and leases
  • Coordinating with maintenance staff to address tenant concerns and issues
  • Preparing and analyzing data on tenant activity and rent arrears
  • Assisting with eviction processes and communicating with tenants and external stakeholders
  • Collaborating with the Community Relation Officer and Housing Managers to plan and execute eviction processes
  • Preparing and sending correspondence to tenants and other stakeholders
  • Meeting with the Assistant or Director of Client Services to discuss departmental initiatives and tasks
  • Providing administrative support to the Client Services department as needed


Requirements


  • Secondary V diploma or equivalent experience
  • Strong communication and interpersonal skills
  • Ability to work in a dynamic team environment
  • Fluency in two or three languages, including Inuktitut, English, and/or French
  • Working knowledge of Microsoft Office Suites
  • Willingness to travel


The Kativik Municipal Housing Bureau offers a competitive salary, RRSP, Cargo, flight tickets, and cost of living differential benefit. The starting salary is $29.21, with potential for increase based on experience.



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