Customer Service Representative

3 weeks ago


Brant, Canada Service Ontario Centre Full time

We are seeking a Customer Service Representative to join our team at the Service Ontario Centre. As a key member of our front-line support team, you will be responsible for addressing customer complaints and concerns, answering inquiries, and providing information to customers. Your excellent communication skills and ability to work in a fast-paced environment will be essential in this role.

Key Responsibilities:
  • Address customer complaints and concerns
  • Answer inquiries and provide information to customers
  • Explain the type and cost of services offered
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services
  • Perform general office duties
  • Receive payments
Requirements:
  • Secondary (high) school graduation certificate or equivalent experience
  • Basic security clearance
  • Bondable
  • Credit check
  • Criminal record check
  • Attention to detail
  • Fast-paced environment
  • Work under pressure
  • Repetitive tasks
  • Standing for extended periods
What We Offer:
  • Free parking available
  • Learning/training paid by employer
  • Permanent employment
  • English as the primary language of work
  • 15 to 40 hours per week


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