Restaurant Operations Manager

4 weeks ago


St Albert, Alberta, Canada Ellerslie Chicken Foods Inc. Full time

Restaurant Operations Manager

At Ellerslie Chicken Foods Inc., we are seeking a highly skilled Restaurant Operations Manager to oversee the daily operations of our restaurant. The ideal candidate will have a strong background in food service management and be able to lead a team to achieve exceptional customer satisfaction and operational efficiency.

Key Responsibilities:

  • Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
  • Conduct performance reviews to identify areas for improvement and provide coaching to team members.
  • Ensure health and safety regulations are followed to maintain a safe working environment.
  • Address customer complaints or concerns in a professional and timely manner.
  • Plan, organize, direct, control, and evaluate daily operations to meet business objectives.

Work Conditions and Physical Capabilities:

  • Fast-paced environment with high pressure to meet customer expectations.
  • Ability to work in a team-oriented environment with a focus on customer satisfaction.

Experience:

  • 2 years to less than 3 years of experience in a food service management role.
  • Permanent position with a 35-hour workweek.
  • English language proficiency required.


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