Restaurant Operations Manager
4 weeks ago
Restaurant Operations Manager
At Ellerslie Chicken Foods Inc., we are seeking a highly skilled Restaurant Operations Manager to oversee the daily operations of our restaurant. The ideal candidate will have a strong background in food service management and be able to lead a team to achieve exceptional customer satisfaction and operational efficiency.
Key Responsibilities:
- Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
- Conduct performance reviews to identify areas for improvement and provide coaching to team members.
- Ensure health and safety regulations are followed to maintain a safe working environment.
- Address customer complaints or concerns in a professional and timely manner.
- Plan, organize, direct, control, and evaluate daily operations to meet business objectives.
Work Conditions and Physical Capabilities:
- Fast-paced environment with high pressure to meet customer expectations.
- Ability to work in a team-oriented environment with a focus on customer satisfaction.
Experience:
- 2 years to less than 3 years of experience in a food service management role.
- Permanent position with a 35-hour workweek.
- English language proficiency required.
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