Procurement Specialist

3 weeks ago

Montreal, Quebec, Canada CN Full time
Job Summary

As a key member of the CN team, the Procurement Agent plays a vital role in ensuring that procured services meet business requirements. This involves facilitating the resolution of technical issues, interfacing with Business Units, and acting as an escalation point for issues encountered. The Procurement Agent is responsible for inputting into the day-to-day management of team workloads, prioritization, productivity, troubleshooting, and issue resolution, as well as expediting and minor conflict resolution. In addition, the Procurement Agent will collaborate with Procurement & Supply Management (P&SM) Leadership to identify efficiency gains and make recommendations on process improvements. This role encompasses procurement activities for all business units across all spend channels, including electronic, Scope of Work, Purchase Orders, and Catalogue.

Main Responsibilities

  • Ensure services are obtained cost-effectively to meet requirements and in accordance with corporate compliance requirements, established procedures, and policies.
  • Execute workload queues and action requests in a timely manner.
  • Source, negotiate, and purchase non-category, tactical services required by the business units for anything with an annual spend of $1M or less.
  • Assess order progress against plan, identify alternatives to improve order progress, and expedite orders as necessary.
  • Complete purchasing activities by drafting and revising Purchase Orders (PO) as per Business Unit's requirements, seek appropriate authorization, and inform the supplier.
  • Maintain data integrity on all inputs by comparing items requested to master data, ensuring a suitable item is not already available through existing commercial arrangements (eCommerce) and by clarifying unclear items.
  • Collaborate with Category Managers, Category Analysts, and Technology team to support the development and execution of savings opportunities, efficiencies, process improvements, and supplier performance management activities.
  • Develop and monitor KPIs as business needs arise.

Working Conditions

  • Expected to work 8-hour days, Monday through Friday. Start time no later than 8:30 am and end time not earlier than 4:00 pm.
  • Dress code is business casual.

Requirements

Experience

  • Relevant work experience.
  • Experience in a customer support role.
  • Experience in planning, sourcing, negotiating, contracting, and supplier management.
  • Experience in drafting and negotiating contracts.
  • Experience in Procurement to Pay (P2P) processes.

Education/Certification/Designation

  • High school diploma or equivalent.
  • Post-secondary studies.

General Skills and Attributes

  • Use business acumen to drive results: stay abreast and know how CN operates.
  • Time management and project management.
  • Communicate with impact both orally and in written.
  • Collaborate as ONE team: share timely information with and across functions to get things done effectively.
  • Empower and develop others.
  • Strong sense of urgency.
  • Strong relationship management skills and the capability to explain technical concepts and invoicing requirements to internal functions and suppliers.
  • Strong organizational and presentation skills.
  • Ability to prioritize, multi-task while under pressure while adhering to business-critical deadlines.
  • Apply analytical thinking and solve problems.

Technical Skills/Knowledge

  • Good operational procurement skills and procurement process and systems expertise.
  • Advanced computer skills: Microsoft Office Suite and Excel. Beginner to intermediate in any coding language.
  • Understand and use RFQ and RFI processes methods of ordering and payment and market dynamics.
  • Understand Business Unit requirements in the requisition, and evaluate its completeness for Purchase Order creation.
  • General understanding of commercial and contract terms and conditions.
  • Any experience with RPA (Robotic Process Automation) or ERP implementations.
  • Knowledge with relevant SAP/Ariba/eProcurement/Fieldglass modules.

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