Medical Office Assistant

1 month ago

Portage la Prairie, Canada Winnipeg Regional Health Authority Full time

Job Summary:

The Winnipeg Regional Health Authority is seeking a highly skilled and detail-oriented individual to fill the role of Registration Clerk. This position is responsible for providing exceptional customer service and ensuring the accurate and concise collection of information during the registration process.

Key Responsibilities:

  • Collect and verify patient information, adhering to provincial client registry best practices
  • Provide effective and efficient communication and reception services to patients and staff
  • Perform duties in accordance with organizational values and Health Information Services objectives, policies, and procedures
  • Maintain confidentiality in all matters relating to clients, staff, and the organization
  • Work co-operatively in a matrix structure to support the functions of Health Information Services

Requirements:

  • Grade 12 education or equivalent
  • Completion of a recognized Medical Office Assistant Program
  • Completion of a recognized Medical Terminology course
  • Recent experience in a patient reception/care area, specifically in registration of patients within an Admission/Discharge/Transfer (ADT) system
  • Recent clerical and customer service experience
  • Knowledgeable of the Personal Health Information Act (PHIA) and other healthcare-related legislation
  • Proficiency in Microsoft Office applications and Email/Outlook
  • Accurate keyboarding/typing skills of 40 wpm
  • Demonstrated knowledge of electronic health records
  • Demonstrated ability to provide a high level of attention to detail and accuracy
  • Demonstrated ability to work in a fast-paced and changing environment
  • Demonstrated approachable and welcoming demeanor
  • Demonstrated written and oral communication skills
  • Demonstrated organizational, decision-making, and problem-solving skills
  • Demonstrated ability to display independent judgment
  • Demonstrated ability to respect and promote a culturally diverse population
  • Demonstrated ability to prioritize in a changing environment
  • Demonstrated ability to build and maintain professional working relationships
  • Demonstrated ability to work in a team as well as independently
  • Proficiency of both official languages is essential for target and designated bilingual positions
  • Demonstrated ability to meet the physical and mental demands of the job
  • Demonstrated ability to respect confidentiality including paper, electronic formats, and other mediums
  • Good work and attendance record

Conditions of Employment:

  • Completes and maintains a satisfactory Criminal Record Check, Vulnerable Sector Search, Adult Abuse Registry Check, and Child Abuse Registry Check, as appropriate
  • All Health Care workers are required to be immunized as a condition of employment in accordance with Southern Health-Santé Sud policy
  • Requires a valid Class 5 driver's license, an all-purpose insured vehicle, and liability insurance of at least $1,000,000.00

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