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London, Ontario, Canada Siskinds LLP Full timeAbout Siskinds LLPSiskinds LLP is a leading law firm in Southwestern Ontario, providing exceptional legal services to individuals and businesses. With over 240 lawyers and staff, we cover a wide range of practice areas, including personal legal services, business law, personal injury law, and class actions law.Our TeamWe are a dynamic team of professionals...
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London, Ontario, Canada Accoravillage Full timeAbout the RoleWe are seeking a highly skilled Senior IT Business Applications Analyst to join our team. As a key member of our IT department, you will be responsible for supporting and maintaining assigned IT applications, ensuring they meet the needs of our departments' processes and compliance requirements.Key ResponsibilitiesOversee the implementation,...
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London, Ontario, Canada Siskinds LLP Full timeAbout Siskinds LLPSiskinds LLP is a leading law firm in Southwestern Ontario, serving clients with a wide range of legal needs. With over 240 lawyers and staff, we cover personal legal services, business law, personal injury law, and class actions law, as well as over 25 specialized practice areas.Our TeamWe are a team of experienced professionals dedicated...
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London, Ontario, Canada Siskinds LLP Full timeAbout Siskinds LLPSiskinds LLP is a leading law firm in Southwestern Ontario, serving clients with a wide range of legal needs. With over 240 lawyers and staff, we cover personal legal services, business law, personal injury law, and class actions law, as well as over 25 specialized practice areas.Our TeamWe are a team of experienced professionals dedicated...
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London, Ontario, Canada Siskinds LLP Full timeAbout Siskinds LLPSiskinds LLP is a leading law firm in Southwestern Ontario, with a team of over 240 lawyers and staff covering various practice areas, including personal legal services, business law, personal injury law, and class actions law.Our ExpertiseWe provide expert legal advice to help clients make informed decisions, covering over 25 specialized...
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London, Ontario, Canada Siskinds LLP Full timeAbout Siskinds LLPSiskinds LLP is a leading law firm in Southwestern Ontario, serving clients with a team of over 240 lawyers and staff across various practice areas, including personal legal services, business law, personal injury law, and class actions law.Job DescriptionWe are seeking a skilled Senior IT Business Applications Analyst to join our team. As...
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Senior IT Business Applications Analyst
2 months ago
Siskinds LLP is a leading law firm in Southwestern Ontario, with a team of over 240 lawyers and staff covering various practice areas. We strive to provide exceptional legal services, making the right choices for our clients, managing their legal affairs, and resolving complex matters.
Job SummaryWe are seeking a highly skilled Senior IT Business Applications Analyst to join our team. As a key member of our IT department, you will be responsible for supporting and maintaining assigned IT applications, working closely with business stakeholders, IT teams, and vendors to ensure effective implementation, maintenance, and enhancement of applications.
Key Responsibilities- Application Support and Maintenance: Oversee the implementation, configuration, maintenance, and support of assigned IT applications, ensuring they meet the needs of our departments' processes and compliance requirements.
- Customization and Configuration: Customize and configure IT applications to align with our policies, workflows, and business requirements.
- Application Ownership: Take ownership of assigned applications, including their overall performance, reliability, and alignment with business needs.
- Integration and Collaboration: Collaborate with IT teams to integrate IT applications with other systems and ensure seamless data exchange.
- Development and Training: Assist in the development, training, and deployment of IT applications.
- Lifecycle Management: Support the complete lifecycle of applications, including requirements gathering, design, development, testing, deployment, and ongoing maintenance.
- Business Requirements: Collaborate with business stakeholders to understand their requirements, translate them into technical specifications, and ensure that applications meet their needs.
- Vendor Management: Coordinate with vendors for application support, including managing service level agreements, incident resolution, and contract negotiations.
- Analysis and Improvement: Perform analysis of existing systems and processes to identify improvement opportunities, recommend solutions, and drive continuous improvement efforts.
- Documentation and Quality Assurance: Create and maintain comprehensive documentation for assigned applications, including user manuals, technical guides, and knowledge base articles. Coordinate and participate in the testing and quality assurance activities for application releases and updates, ensuring high-quality deliverables.
- Risk Management: Identify and mitigate risks associated with applications, ensuring data security, compliance, and disaster recovery measures are in place.
- 5-10+ years of related experience in financial systems, ERPs, or similar fields.
- Bachelor's degree or Three-year Degree/diploma in Computer Science, Information Systems, or a related field.
- Relevant experience supporting Practice Management applications at law firms is considered an asset.
- Proven experience in managing and supporting ready-made business applications throughout their lifecycle.
- Strong understanding of IT processes and methodologies, e.g., SDLC, Agile, and ITIL.
- Proficiency in analyzing business requirements, translating them into technical specifications, and coordinating with development teams.
- Solid understanding of application architecture, databases, and integration concepts.
- Excellent problem-solving and analytical skills, with the ability to think strategically and drive effective solutions.
- Strong communication skills, both verbal and written, with the ability to interact with technical and non-technical stakeholders.
- Certification in relevant IT frameworks (e.g., ITIL, Agile) is desirable.
We offer a comprehensive in-house training and ongoing support program, competitive compensation and benefits, and a truly cohesive team environment. As an equal opportunity employer, we strive to accommodate persons with disabilities throughout the entire recruitment, selection, and onboarding process.
