Detailed Billing Clerk

4 days ago

London, Ontario, Canada Voyago Full time
Billing Responsibilities

The Billing Clerk is responsible for processing all aspects of Checker processing, including NEMT ride closeouts and related reports.

  • Price and close NEMT rides
  • Run the wait time/weekly/exceptions proof
  • Reconcile NEMT Independent Contractor statements
  • Add cash trips to NEMT Independent Contractor debit memos
  • Processes C/C payments for Checker invoices
  • Mail Checker invoices to PAP/Corporate customers
  • Processes and reconciles third party credit card account changes daily and email/fax receipts
  • Creates and prices Checker invoices
  • Add/adjust Checker Independent Contractor transactions
Customer Service

The Billing Clerk will provide exceptional customer service, answering customer inquiries via phone, email, fax, and in person.

  • Answer customer inquiries – via phone, e-mail, fax and in person
  • Issue credits/rebills for patient pay disputes
  • Checker invoice adjustments
  • Answer Independent Contractor questions
  • Sends vouchers monthly for accounts that have requested
Administrative Tasks

The Billing Clerk will also perform various administrative tasks, including filing and scanning documents.

  • File and scan Transfer Call Reports for medical trips
  • Update and maintain procedure binder
  • File and scan third-party vouchers

Voyago is an Award Winning company that offers comprehensive benefits packages for full-time employees, including an Employee and Family Assistance Program, a great company perks program, and an Employee Referral Bonus for all staff.

Voyago is committed to providing accommodation for individuals with disabilities throughout the recruitment process. Accommodations are available upon request of the internal or external applicant.

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