Youth Service Coordinator

3 days ago


Markham, Ontario, Canada 360°kids Full time

**About Us**

360°kids is a leading community agency serving York Region, dedicated to improving the lives of unhoused and marginalized youth and families. With over 35 years of experience, we deliver innovative support services that make a difference.

Our continuum of care approach provides essential programs and services for the health and well-being of youth. We offer stable housing options with wraparound supports, helping keep youth safe.

As a **Youth Hub Outreach Worker**, you will connect with street-involved or vulnerable youth who are not yet connected to our programs and other social and community services across York Region.

  • You will answer calls from youth in need of services and assess, intake, or refer them as needed to our residential programs;
  • You will conduct in-person or telephone meetings with youth to assess needs, set goals, and begin movement towards minimizing crisis and increasing stability;
  • You will respond to and investigate enquiries, complaints, and emergency situations involving youth;
  • You will resolve conflict situations, including client complaints and disputes;

We encourage youth engagement with community services by making referrals and reducing barriers to accessing outside supports and services. You will accompany them to agencies and help them access information about services.

Delivering group presentations and education or information tables on our services or special interest topics is also part of your role. This will enhance youth and community engagement.

We value collaboration and community partnerships. As a Youth Hub Outreach Worker, you will facilitate community collaboration with key partners and build capacity for partnerships with populations such as LGBTTQ, mental health, addictions, diversity councils, faith-based assemblies, education bodies, justice panels, police, and community committees.



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