Retail Store Team Lead

1 day ago


Milton, Ontario, Canada Jenco Canada Led Full time
Job Overview

Jenco Canada Led is seeking an experienced Retail Store Team Lead to join our team. As a key member of our retail operations, you will play a vital role in leading sales floor teams and driving business results.

About the Role

This leadership position involves supervising staff, assigning duties, and conducting performance reviews to ensure excellent customer service and sales performance. You will be responsible for ordering merchandise, authorizing returns, establishing work schedules, selling merchandise, resolving customer issues, and maintaining inventory in a fast-paced retail environment.

Responsibilities
  • Leadership: Supervise and motivate staff, assign duties, and conduct regular performance reviews to drive excellence in customer service and sales performance.
  • Operations: Manage day-to-day store operations, including ordering merchandise, processing returns, and establishing work schedules to meet business needs.
  • Sales: Provide exceptional customer service, sell merchandise, and resolve customer complaints in a professional and courteous manner.
  • Inventory: Maintain accurate inventory levels, manage stockroom organization, and participate in inventory counts to ensure accurate records.
Work Environment

As a Retail Store Team Lead at Jenco Canada Led, you will work in a non-smoking, air-conditioned retail service establishment in an urban area. This is a dynamic and fast-paced environment that requires adaptability, strong communication skills, and a commitment to delivering excellent customer service.

Personal Suitability

We are looking for a candidate with exceptional interpersonal skills, excellent oral communication, flexibility, organization, reliability, dependability, and good judgement. If you have a client-focused attitude, efficient communication skills, and a passion for leading and motivating teams, we encourage you to apply.

Salary Information

The estimated salary for this role is $60,000 - $80,000 per annum, depending on experience and qualifications. We offer a competitive compensation package that includes benefits and opportunities for growth and development.



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