Senior Product Manager, Fraud Prevention

3 weeks ago

Old Toronto, Ontario, Canada EQ Bank | Equitable Bank Full time
Job Title: Senior Product Manager, Fraud

The Product Manager will work closely with the credit, underwriting, technology, compliance, legal, marketing, and distribution teams to identify and execute growth strategies. Specifically, the Product Manager will work with the business to identify and execute opportunities to enhance the client/advisor/broker experience, improve processes related to credit, fulfillment, and servicing, including driving efficiency and impacting the overall customer experience to create loyalty and advocacy for EQB.

Key Responsibilities:
  • Lead all initiatives related to the Growth business from discovery, including research, to requirement definition.
  • Work with other Lending PODs to ensure that the priorities for the Growth Business are achieved.
  • Improve sales force effectiveness, including growing submitted volumes and total customers for all Lending products.
  • Continuously improve the Growth Businesses products and related digital assets used within the business.
  • Negotiate with external organizations, including insurers and Managing General Agencies, to expand EQB's partner institutions and approved carriers.
  • Create and maintain various reports to assist with the management of efficiency.
Requirements:
  • Post-secondary degree preferably in a financial field.
  • At least 5+ years of Product Management experience in the financial services industry.
  • Excellent time management, analytical, and problem-solving skills.
  • Demonstrated ability to use MS Office (MS Word and Excel).
  • Sound knowledge of mortgage lending.
  • Elevated knowledge of fraud risk in the mortgage industry.
  • Fluency in French considered an asset.

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