Assistant General Manager

2 weeks ago

Canada Kaizen Lab Inc. Full time

About Kaizen Lab Inc.

We are a dynamic and innovative company that prides ourselves on delivering exceptional quality and service to our customers. To achieve this, we rely on a talented team of professionals who share our passion for excellence and customer satisfaction.

The Role

We are seeking an experienced and motivated Assistant General Manager to join our team at Kaizen Lab Inc. As an Assistant General Manager, you will play a pivotal role in creating memorable experiences for our guests by providing exceptional service and ensuring that our hotel operations run smoothly.

Key Responsibilities

  • Leadership and Management
    • Assist the General Manager in the daily operation of the hotel, including overseeing front desk activities and ensuring guest service standards are met.
    • Manage the day-to-day operation of the hotel in the absence of the General Manager.
  • Guest Service
    • Approach all encounters with guests and employees in a friendly, service-oriented manner.
    • Act as an ambassador to the hotel and ensure that guests receive an unparalleled guest experience.
  • Administrative Duties
    • Check the guest service log upon arrival for the day, noting any guest requests, complaints, and significant events that may require attention.
    • Be aware of the status of the availability of rooms at the hotel on any given day to ensure revenue is maximized.
    • Communicate both verbally and in writing to provide clear direction to staff. Assign and instruct staff in details of work. Observe performance and encourage improvement.
    • Maintain effective communications between all hotel departments.
    • Monitor all no-show charges, research credit card discrepancies, and process chargebacks.
    • Solicit guest feedback regarding hotel services and facilities and take corrective action to solve any reported deficiencies.
    • Inspect guestrooms and provide feedback to housekeeping and maintenance departments.
    • Manage all administrative duties as specified.
  • Problem-Solving and Decision-Making
    • Effectively handle problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
    • Make reservations, check-in, and check-out guests as needed.

Requirements

  • Leadership and Management Experience
    • 5 years of guest service experience.
    • 2-3 years of previous management experience.
  • Skills and Qualifications
    • A self-motivated leader who inspires other team members to be at their best every day.
    • A highly organized person who is able to establish and achieve daily and weekly goals.
    • Has great attention to detail.
    • Exceptional guest relation skills, including outstanding interpersonal and communication skills, with a passion for the hospitality industry.
    • Someone who can think on the fly, set and manage priorities, and meet deadlines.
    • Ability to maintain confidentiality of guest information and pertinent hotel data.

What We Offer

  • Competitive wages.
  • Health, vision, and dental benefits.
  • MHG Wellness & Fitness Programs.
  • Employee Family Assistance Program.
  • Growth and professional development opportunities.
  • Discounts at all MHG locations across Atlantic Canada as well as local shops and services.

  • Assistant General Manager

    4 weeks ago

    Canada Slim Chickens Full time

    Assistant General Manager - Slim ChickensSlim Chickens is on the lookout for an Assistant General Manager to become a vital part of our enthusiastic team. This position entails supporting the General Manager in overseeing the daily functions of the establishment while ensuring that the training and growth requirements of the team are fulfilled to deliver an...

  • Assistant General Manager

    4 weeks ago

    Canada, CA Rytech of New Orleans Full time

    Now hiring Assistant General Managers to work in our new and existing clubs in one of the fastest-growing Fitness Franchises on the planet, Workout Anytime!This is an AMAZING opportunity FOR YOU to work for a RESULTS FOCUSED organization with over 20 years of experience in building and growing thriving gym franchises!We are looking for candidates who are...

  • Assistant General Manager

    2 weeks ago

    Canada Rytech of New Orleans Full time

    About the RoleRytech of New Orleans is seeking a highly motivated and results-driven Assistant General Manager to join our team. As a key member of our leadership team, you will be responsible for driving sales growth, improving member retention, and ensuring exceptional customer service.Key ResponsibilitiesSales and Revenue Growth: Develop and execute...

  • Assistant General Manager

    2 weeks ago

    Canada Rytech of New Orleans Full time

    About the RoleRytech of New Orleans is seeking a highly motivated and results-driven Assistant General Manager to join our team. As a key member of our leadership team, you will be responsible for driving sales growth, improving member retention, and ensuring exceptional customer service.Key ResponsibilitiesSales and Revenue Growth: Develop and execute...

  • Restaurant Operations

    4 weeks ago

    Canada FMI Group Full time

    Join a Dynamic Team as an Assistant General ManagerStriving to Deliver Outstanding Service Across North America Through Inspired Leadership.As an Assistant General Manager, you will play a crucial role within our management team. Your responsibilities will encompass a wide range of operational tasks, supported by your dedicated team. With time, training, and...

  • Assistant General Manager

    1 month ago

    Canada, CA Hc Resource Full time

    JOB SUMMARY:If you have a passion for friendly people, made-from-scratch food, craft beer and cocktails, and a hospitality background, we want to talk to you! We are seeking an experiencedAssistant General Manager to handle the day-to-day management of the restaurant. The AGM is responsible for training, guiding, mentoring, and fostering the development of...

  • Assistant Market General Manager

    1 month ago

    Canada, CA Interstate All Battery Center Full time

    Assistant Market General Manager page is loaded Assistant Market General Manager Apply locations CA-QC-Beauport time type Full time posted on Posted 30+ Days Ago job requisition id REQ-6117 Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we...

  • Assistant General Manager of Market Operations

    4 weeks ago

    Canada Interstate All Battery Center Full time

    Position Overview:The Assistant General Manager of Market Operations is accountable for the effective oversight of the company-owned distributorship, ensuring that all operational and financial objectives are met or surpassed. This role is pivotal in driving profit generation and acquiring new leads.Key Responsibilities:Financial Management:Oversee the...

  • General Manager

    2 months ago

    Canada, CA ABC Recycling Full time

    About Us Established in 1912, ABC Recycling Ltd. is one of the largest locally owned and operated metal recyclers in Western Canada. We exist to preserve the world’s resources, building thriving communities by accelerating metal recycling. We take pride in being at the forefront of the industry, driving positive change and contributing to a sustainable...

  • Deputy General Manager

    1 month ago

    Canada, CA Slim Chickens Full time

    Slim Chickens are currently hiring for a Deputy General Manager to join our fun, talented team.We originated in the USA where we have built up a huge following of our Slim Chicken range which is perfect for all chicken lovers. Our Southern hospitality and freshly cooked to order chicken has attracted thousands through our doors and has proved a great hit...

  • General Manager

    1 month ago

    Canada, CA Boston Pizza International, Inc. Full time

    General Manager (GM)General Managers at Canada's leading casual dining restaurant, Boston Pizza, oversees the daily operations to ensure the delivery of a great Guest experience while focusing on achieving goals and budget expectations. This individual must have exceptional communication skills, leadership experience, and the organizational skills needed...

  • KFC - Assistant General Manager

    1 month ago

    Canada, CA FMI Group Full time

    Tuesday, October 3, 2023 Aspiring To Feed North America While Offering An Exceptional Guest Experience From Inspired Employees. PURPOSE OF POSITION: To effectively manage the operations of a restaurant when on duty. This includes but is not limited to people management, customer satisfaction, administration and the efficient and profitable operation...

  • General Manager

    2 months ago

    Canada, CA Dynamix Agitators Inc. Full time

    General Manager (Full Time- onsite in Richmond, BC)About Us: Dynamix Agitators Inc. is a leader in the manufacturing and engineering sector, dedicated to delivering high-quality products and innovative solutions. We are seeking a dynamic and experienced General Manager to join our team and lead our operations to new heights.Position Overview: The General...

  • Operations - General Manager

    1 month ago

    Canada, CA Accoravillage Full time

    KFC, 131 South Albion Street, Amherst, Nova Scotia, Canada Req #3611Friday, May 3, 2024Aspiring To Feed North America While Offering An Exceptional Guest Experience From Inspired Employees.General ManagerYou run a tight ship. And you'll need every bit of that fire as a Restaurant General Manager. From complete customer satisfaction to managing your team,...

  • General Manager

    4 weeks ago

    Canada, CA Optimaliving Full time

    Let us welcome you home to Hawthorne in Cochrane, ABOptima Living—founded in 2007—owns and operates innovative seniors’ living communities throughout Alberta and BC, taking an unprecedented approach to senior life. Our unique company culture is one where both residents and team members are family.Optima Living’s North Star, Let us welcome you home,...

  • General Manager

    1 month ago

    Canada, CA Reitmans Limited Full time

    Department ID: 23500 - Merchandising - RWJob Type: New Position - HO/DCStatus: PermanentCompany DescriptionWho we are:At Reitmans (Canada) Limited (RCL), every moment of every day revolves around our customers and our love of fashion. We believe fashion empowers our customers to put their best foot forward when it matters the most. From the design table to...

  • General Manager

    1 month ago

    Canada, CA Optimaliving Full time

    Let us welcome you home to Aspen House in Morinville, AB.Optima Living—founded in 2007—owns and operates innovative seniors’ living communities throughout Alberta and BC, taking an unprecedented approach to senior life. Our unique company culture is one where both residents and team members are family.Optima Living’s North Star, Let us welcome you...

  • Senior Actuarial Manager

    1 month ago

    Canada, CA Optimum General Inc. Full time

    Optimum General Inc. / Montreal / Permanent / Full timeDue to our continued growth and diversification strategies, we are looking to add a Senior Manager to the actuarial team at our head office in downtown Montreal.As a senior member of the actuarial team reporting to the Vice President, Actuarial Pricing, theSENIORMANAGERwill be responsible for the overall...

  • Operations - General Manager

    1 month ago

    Canada, CA FMI Group Full time

    Aspiring To Feed North America While Offering An Exceptional Guest Experience From Inspired Employees. General Manager RESPONSIBILITIES: Responsible for providing leadership in the restaurant - recognizing and motivating Shift Leaders, Shift Managers and Team Members; coaching and training the team in order to achieve operational excellence. Ensure...

  • General Manager, Commercial

    1 month ago

    Canada, CA Onni Group Full time

    As we prepare to launch an exciting new venture in Chicago, we are seeking an experienced and dynamic General Manager to oversee the operations of a premier 32-story commercial property encompassing 850,000sqft. The General Manager will be responsible for ensuring the efficient management and high-quality service delivery across all aspects of the property,...