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General Manager, Commercial

3 months ago

Canada, CA Onni Group Full time

As we prepare to launch an exciting new venture in Chicago, we are seeking an experienced and dynamic General Manager to oversee the operations of a premier 32-story commercial property encompassing 850,000sqft. The General Manager will be responsible for ensuring the efficient management and high-quality service delivery across all aspects of the property, including tenant relations, facility maintenance, and financial performance.

  • Comprehensive Benefits Package that provides extended heath care, dental care, vision care, life insurance and critical illness.
  • Continuous learning opportunities with an annual educational allowance.
  • Generous referral program ranging from 500-$2,500 depending on business need.
  • Regular consistent team building activities and events.
  • Discounts to local amenities and vendors.
  • Discounted hotel stays in multiple locations through our Hospitality offerings.

What You Will Do:

  • Lead the development and execution of annual budgets, income and expense statements, and capital improvement plans.
  • Lead efforts in completing financial audits and distributing annual tenant surveys, leveraging insights to drive continuous improvement.
  • Oversee the Bell’s extensive world class building amenities and event space
  • Maximize third party revenue from Private Events sales
  • Teach and train building staff and third party team members
  • Approve purchases of supplies and equipment, ensuring alignment with budgetary constraints.
  • Assist in developing comprehensive policies and procedures for tenant rent collections, while also preparing annual jurisdictional forms and filings.
  • Oversee property operations to safeguard and enhance asset value, maintaining compliance with local and state codes and regulations.
  • Develop and implement robust preventive maintenance programs, managing tenant improvement construction projects with efficiency and precision.
  • Monitor performance of in-house and contracted services, taking decisive action to address any deviations from established standards.
  • Develop multi-year capital project plans, overseeing the seamless execution of projects to enhance property value and functionality.
  • Establish effective communication protocols to ensure seamless information sharing among all stakeholders.
  • Collaborate closely with the Leasing Department to execute new and renewal leases aligned with strategic objectives, maximizing property revenue.
  • Optimize temporary tenant occupancy to capitalize on revenue-generating opportunities.
  • Identify and capitalize on opportunities to improve tenant recovery ratios, while effectively managing property capital expenditures.
  • Prepare and implement comprehensive financial reports, including budgets, variance analyses, and cash flow forecasts.
  • Spearhead the implementation of a robust tenant retention program, fostering strong relationships and ensuring tenant satisfaction.
  • Coordinate property alterations, maintenance, and upkeep to uphold the highest standards of property condition and aesthetics.
  • Maintain regular communication with tenant representatives, promptly addressing any issues or concerns to enhance tenant experience.
  • Conduct periodic inventories of building contents and property condition, proactively identifying and addressing any maintenance or repair needs.
  • Set clear goals and objectives for all direct reports, conducting comprehensive performance evaluations and developing tailored training programs.
  • Embrace additional duties and tasks as assigned, demonstrating flexibility and adaptability in a dynamic business environment.

What You Will Bring:

  • Bachelor's degree in Business Administration, Real Estate, or related field (preferred).
  • Minimum of 8-10 years of progressive experience in similar roles within the real estate industry, with a focus on Tenant engagement and retention.
  • Proven track record of driving financial performance, optimizing property value, and fostering tenant satisfaction.
  • Exceptional leadership, communication, and interpersonal skills, with a demonstrated ability to lead and inspire teams to achieve excellence.
  • Proficiency in Yardi, Angus and Microsoft Office Suite.
  • Thorough understanding of local and state codes and regulations governing property management.
  • Strong problem-solving abilities and a proactive, results-oriented approach to leadership.

For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.

How to Apply

Please apply through the link on the job posting and attach your resume and any other required documents.

We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.

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