Lead Implementation Specialist

1 month ago


Burnaby, British Columbia, Canada ADP Full time
Job Title: Lead Implementation Specialist, Time

At ADP, we are seeking a highly skilled Lead Implementation Specialist to join our team. As a key member of our Implementation organization, you will be responsible for delivering enterprise-level Payroll, HR, Time and Attendance, and Benefits Solutions to our clients.

Key Responsibilities:
  • Implement and configure ADP's Workforce Now (WFN) methodology for clients, ensuring accurate and compliant Time system configurations.
  • Provide technical support and guidance to clients and internal team members on payroll configuration, analysis, and testing.
  • Assist in designing and delivering training programs for clients and internal team members on WFN implementation methodology and Time system configurations.
  • Manage multiple projects simultaneously, ensuring timely delivery, quality, and customer satisfaction.
  • Identify and escalate critical issues to senior leadership as necessary.
  • Collaborate with clients, internal stakeholders, and cross-functional teams to ensure effective communication, collaboration, and project delivery.
Requirements:
  • 3-5 years of technical experience in payroll implementation or a related field.
  • Effective communication and interpersonal skills, with the ability to work with clients and internal stakeholders.
  • Excellent client management and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
What We Offer:

We offer a competitive salary range of $55,300 - $110,500 per year, as well as a comprehensive benefits package, including medical, dental, vision, life insurance, and retirement savings. We also offer opportunities for professional growth and development, as well as a collaborative and dynamic work environment.



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