Field Services Manager

2 months ago


Burnaby, British Columbia, Canada CompuCom Systems Inc Full time
{"Overview": "Compucom Systems, Inc. is a leading provider of end-to-end IT managed services. We empower our clients to focus on their core business by delivering exceptional technical support and expertise. As a Field Services Manager, you will play a critical role in ensuring the success of our clients by overseeing the delivery of technical services and managing a team of skilled professionals.", "Responsibilities": "
\t* Develop and implement service delivery strategies to meet or exceed client expectations
\t* Manage a team of technical professionals to ensure timely and effective delivery of services
\t* Collaborate with sales teams to identify new business opportunities and develop proposals
\t* Analyze and report on key performance indicators (KPIs) to inform business decisions
\t* Develop and maintain relationships with clients to ensure high levels of satisfaction
\t* Stay up-to-date with industry trends and best practices to ensure the delivery of cutting-edge services
\t* Other duties as assigned
", "Requirements": "
\t* 5-7 years of experience in a technical operations or management role
\t* Bachelor\u2019s degree in a related field or equivalent combination of education and experience
\t* Strong analytical, interpersonal, and leadership skills
\t* Previous management experience is desirable
\t* Ability to work in a fast-paced environment and adapt to changing priorities
\t* Strong communication and problem-solving skills
\t* Ability to travel as needed
\t* Other requirements as assigned
"}

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