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Store Supervisor

2 months ago

Etobicoke, Ontario, Canada Aveda Full time
Job Summary

We are seeking a highly motivated and experienced Key Holder to join our team at Aveda. As a Key Holder, you will play a critical role in supporting the Store Manager and Assistant Manager in ensuring the smooth and efficient operation of the store.

Key Responsibilities
  • Lead by example, modeling behaviors that inspire and motivate the sales team to deliver exceptional customer service and achieve sales targets.
  • Utilize your coaching and mentoring skills to develop and support the sales team, ensuring they have the necessary skills and knowledge to provide personalized and authentic customer experiences.
  • Assist with cash handling and reconciliation, as well as opening and closing the store on a rotational basis.
  • Collaborate with the sales team to achieve sales and customer service targets, and provide feedback and coaching to improve performance.
  • Stay up-to-date with product knowledge and company initiatives, and communicate effectively with the sales team and management.
Requirements
  • Proven retail experience, preferably in the cosmetics industry.
  • Excellent customer service skills, with the ability to provide personalized and authentic experiences.
  • Previous experience with cash handling and reconciliation, as well as opening and closing the store.
  • Previous supervisory experience, including coaching and mentoring others.
  • Ability to work a variety of shifts, including days, nights, weekends, and special events.
  • Previous experience with retail point-of-sale software.
  • Ability to provide proof of right to live and work in the country.
What We Offer
  • A competitive hourly rate, with an anticipated range of $19.40 to $29.15.
  • A comprehensive benefits package, including health insurance, wellness programs, and retirement savings plans.
  • Opportunities for professional growth and development, including training and education programs.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.