Catering Operations Manager
4 weeks ago
The Catering Manager position plays a pivotal role in overseeing the entire Catering Department. This role is responsible for ensuring all operations are running at their full potential, meeting sales goals, and maintaining the highest quality of services. Key responsibilities include handling internal and external catering sales, managing the catering budget, and projecting upcoming business. Additionally, this position is responsible for marketing, menu development, custom quoting, and standards. Daily tasks involve client invoicing, small wares inventory management, and ordering, as well as achieving daily SPLH goals.
Key ResponsibilitiesSales Management
Develop and execute sales strategies to meet and exceed sales targets
Build and maintain strong relationships with clients to ensure repeat business and referrals
Utilize sales techniques to encourage upgrades and add-ons
Collaborate with the Executive Chef to complete custom quotes
Event Contract Management
Collect and review contracts from CaterTrax and Caterease to ensure accuracy and completeness
Attend weekly meetings with the conference office and catering team to discuss upcoming events and contracts
Daily Event Management
Communicate with the conference office to clarify any information on contracts
Oversee the catering supervisor to ensure all details of the catering contract are executed correctly and on time
Financial Reporting and Management
Prepare and submit quarterly, monthly, and weekly sales and labor projections
Complete any financial reports requested by the Food Service Director
Ensure the team is working within the catering budget
Monitor and control expenses to ensure they are accounted for and align with the budget
Marketing
Develop and implement marketing strategies to promote the catering business to both internal and external clients
Create and promote specials and LTOs to encourage ordering
Collaborate with Conference Services to participate in Conference Centre marketing projects
Track and analyze the success of marketing initiatives
Managing CaterTrax Website
Ensure all menus are accurate and up-to-date on the CaterTrax website
Verify the accuracy of back-end reporting
Miscellaneous
Develop and implement new menu concepts and menu development
Manage small wares inventory and ordering
Oversee the liquor license
Health and Safety
Enforce Health and Safety regulations and policies
Review incident report documentation in the event of an accident
Requires at least 3 years of experience in a related field
Requires at least 1-3 years of experience in a management role
Previous experience in events and catering is required
Requires a bachelor's degree or equivalent experience
Available to work event-based hours
Must have excellent communication skills
Complete Food Handlers and Alcohol Service Certifications as required
Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
Ability to stand for extended periods of time
Min - $50,000 to Mid - $75,000
About AramarkOur Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
Accommodations for job applicants with disabilities are available upon request
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
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