Catering Operations Manager

4 weeks ago


Kamloops, British Columbia, Canada Aramark Full time
Job Overview

The Catering Manager position plays a pivotal role in overseeing the entire Catering Department. This role is responsible for ensuring all operations are running at their full potential, meeting sales goals, and maintaining the highest quality of services. Key responsibilities include handling internal and external catering sales, managing the catering budget, and projecting upcoming business. Additionally, this position is responsible for marketing, menu development, custom quoting, and standards. Daily tasks involve client invoicing, small wares inventory management, and ordering, as well as achieving daily SPLH goals.

Key Responsibilities

Sales Management

Develop and execute sales strategies to meet and exceed sales targets

Build and maintain strong relationships with clients to ensure repeat business and referrals

Utilize sales techniques to encourage upgrades and add-ons

Collaborate with the Executive Chef to complete custom quotes

Event Contract Management

Collect and review contracts from CaterTrax and Caterease to ensure accuracy and completeness

Attend weekly meetings with the conference office and catering team to discuss upcoming events and contracts

Daily Event Management

Communicate with the conference office to clarify any information on contracts

Oversee the catering supervisor to ensure all details of the catering contract are executed correctly and on time

Financial Reporting and Management

Prepare and submit quarterly, monthly, and weekly sales and labor projections

Complete any financial reports requested by the Food Service Director

Ensure the team is working within the catering budget

Monitor and control expenses to ensure they are accounted for and align with the budget

Marketing

Develop and implement marketing strategies to promote the catering business to both internal and external clients

Create and promote specials and LTOs to encourage ordering

Collaborate with Conference Services to participate in Conference Centre marketing projects

Track and analyze the success of marketing initiatives

Managing CaterTrax Website

Ensure all menus are accurate and up-to-date on the CaterTrax website

Verify the accuracy of back-end reporting

Miscellaneous

Develop and implement new menu concepts and menu development

Manage small wares inventory and ordering

Oversee the liquor license

Health and Safety

Enforce Health and Safety regulations and policies

Review incident report documentation in the event of an accident

Requirements


Requires at least 3 years of experience in a related field

Requires at least 1-3 years of experience in a management role

Previous experience in events and catering is required

Requires a bachelor's degree or equivalent experience

Available to work event-based hours

Must have excellent communication skills

Complete Food Handlers and Alcohol Service Certifications as required

Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.

Ability to stand for extended periods of time

Compensation Data

Min - $50,000 to Mid - $75,000

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

Accommodations for job applicants with disabilities are available upon request

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.



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