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Sales Support Associate

2 weeks ago

Courtenay, British Columbia, Canada Staples Canada Full time

At Staples Canada, we're looking for a dynamic individual to join our sales support team. As a Sales Support Associate, you'll play a key role in driving sales and supporting merchandise standards. Your excellent customer engagement skills will enable you to identify solutions that cater to customers' needs and add value.

About the Role

This is an exciting opportunity to work in a fast-paced environment where every day brings new challenges and rewards. You'll be responsible for executing various tasks such as driving sales, supporting merchandise standards, freight flow, inventory, and replenishment procedures. Your ability to maximize sales while effectively assisting customers will be crucial to your success.

Key Responsibilities
  • Connect with customers to identify solutions that meet their needs and add value.
  • Maintain company merchandising standards, including current pricing, signage, planograms, promotional planners, advertising set-ups, and displays.
  • Process out-of-stock procedures to maintain replenishment.
  • Assist in keeping the damaged product area clean and ensure items in need of shrink-wrapping are attended to in a timely manner.
  • Provide coaching and training to your team, delegating work and following up on completion.
  • Operate cash registers, follow all loss prevention measures, and ensure the cleanliness and store standards of your assigned departments.

In some store locations, this role may be a keyholder responsible for closing and opening the store. Ensuring a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers a key priority.