Retail Store Manager
4 weeks ago
We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Southpoint Station Liquor Store. As a key member of our management team, you will be responsible for overseeing the daily operations of our store, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities:- Supervise and Train Staff: Lead and motivate a team of sales associates, providing guidance and support to ensure they meet sales targets and provide excellent customer service.
- Assign Sales Tasks: Effectively allocate sales responsibilities to team members, ensuring a smooth and efficient sales process.
- Hire and Train: Recruit, train, and develop new staff members to ensure they have the skills and knowledge required to excel in their roles.
- Establish Work Schedules: Create and manage work schedules to ensure adequate staffing levels and meet business needs.
- Resolve Issues: Address customer complaints, supply shortages, and other issues that may arise, providing solutions and ensuring customer satisfaction.
- Inventory Management: Oversee the organization and maintenance of inventory, ensuring accurate stock levels and minimizing losses.
- Performance Reviews: Conduct regular performance reviews to assess staff performance, provide feedback, and identify areas for improvement.
- Education: Secondary (high) school graduation certificate.
- Experience: 2 years to less than 3 years of experience in a retail management role.
- Language: English.
- Work Hours: 40 hours per week.
Our store operates in a fast-paced environment, requiring the ability to work under pressure and meet tight deadlines. The ideal candidate will possess excellent communication and interpersonal skills, with a strong focus on customer satisfaction and team collaboration.
Personal Suitability:- Client Focus: Provide exceptional customer service, ensuring a positive shopping experience.
- Flexibility: Adapt to changing circumstances and priorities, demonstrating flexibility and a willingness to learn.
- Organized: Maintain accurate records, manage inventory, and ensure a well-organized store environment.
- Reliability: Demonstrate a strong work ethic, reliability, and commitment to meeting sales targets and store objectives.
- Team Player: Collaborate with colleagues to achieve sales goals, share knowledge, and support team members.
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