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Field Service Technician

1 month ago

Smithers, Canada PeopleToGo Full time

At DispatchUs, we are seeking a skilled Field Service Technician to join our team of independent contractors. As a Field Service Technician, you will be responsible for installing, repairing, and maintaining desktop/laptop, point of sale equipment, and peripherals.

The ideal candidate will have 2-3 years of experience in IMAC services, break-fix, and deskside support. A+ Certification and a valid driver's license are also required.

We offer flexibility, prompt payment, training, and skills upgrade opportunities. If you are a reliable and enthusiastic service provider with a commitment to delivering exceptional customer service, we encourage you to apply.

Key Responsibilities:

  • Perform hardware break-fix services on PCs, laptops, network printers, and servers.
  • Perform IMAC services: hardware roll-outs, refreshes, and other hardware deployment related activities.
  • Handle software installation/support/upgrades.
  • Perform deskside support services installing and troubleshooting hardware, software, and network related issues.
  • Perform basic LAN and internetworking related activities.
  • Respond/update/close calls from National Dispatch/Call Management Center.
  • Perform warranty service calls for commercial and residential clients.

Requirements:

  • Must be a sole proprietor or incorporated.
  • Must have A+ Certification.
  • Must have 2-3 years of IMAC services experience.
  • Must have 2-3 years of break-fix experience.
  • Must have 2-3 years of deskside support experience.
  • Must have a valid driver's license and access to a reliable vehicle at all times.
  • Must have exceptional customer service skills.
  • Must have good communication skills.

About Us:

DispatchUs is a market leader with over 14 years of experience managing IT projects in major urban and remote locations across North America. As part of the PeopleToGo brand, we have a track record of delivering quality and on-time service with a win-win approach for our clients and service providers.