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Cloud Operations Manager

2 months ago

Mississauga, Ontario, Canada goeasy Full time
{"title": "Cloud Operations Manager", "content": "Job Summary

We are seeking a highly skilled Cloud Operations Manager to oversee the operational aspects of our cloud environment, ensuring its reliability, performance, and security. This role involves managing the existing cloud infrastructure, focusing on operational efficiency, vulnerability management, and security partnership.

Key Responsibilities
  • Manage and maintain cloud infrastructure to ensure high availability, performance, and scalability.
  • Oversee infrastructure vulnerability management requirements by partnering with IT Security to identify and mitigate risks to maintain security posture.
  • Partner with security teams to enforce cloud security policies and ensure compliance with regulatory requirements.
  • Lead day-to-day service requests and changes, minimizing downtime and impact on business operations while meeting defined SLAs.
  • Implement and oversee observability practices to ensure comprehensive monitoring and analysis of cloud operations.
  • Collaborate with IT teams to support cloud-based applications and workloads.
  • Monitor cloud costs and resource utilization, implementing strategies to control expenses.
  • Act as the most senior point of contact to facilitate technical work such as implementations and troubleshooting.
  • Stay informed on the latest cloud technologies and security trends to enhance operational procedures.
  • Develop and implement disaster recovery plans to ensure business continuity in the event of service disruption.
Requirements
  • Cloud and Security Certifications are desired (e.g., AZ-305, AZ-500, CEH, CompTIA Security+).
  • Familiarity with IT Service Management (ITSM) processes.
  • Experience in disaster recovery and business continuity planning.
  • Working knowledge of Network (LAN/WAN/VPN) topologies, protocols, and enterprise network equipment.
  • Strong knowledge of IT Service Management processes, software, and hardware.
  • Ability to work in a collaborative team environment.
  • High proficiency in Microsoft Office skills (e.g., Excel, PowerPoint, SharePoint, OneDrive and Outlook).
  • Must model the Company's core values and leadership behavior.
  • Bachelor's degree in Computer Science, Engineering, Business, or closely related field is preferred, but not mandatory.
  • 6+ years experience in cloud services, platforms and infrastructure.
  • 6+ years experience with vulnerability management tools and security frameworks.
  • 3+ years experience in managing or leading technical team members.
  • Previous experience communicating cloud and infrastructure technologies to executives.
What We Offer
  • Leverage our RRSP match and Employee Share Purchase Plan programs.
  • Annual bonus that rewards your hard work and dedication.
  • Employee discounts on furniture, electronics, and appliances.
  • MAT & PAT leave top-up.
  • Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
About Us

We are goeasy, a leading non-prime consumer lender in Canada. We offer a full suite of products, including non-prime leasing, unsecured and secured loans, and point-of-sale-financing through easyhome, easyfinancial, and LendCare.

We are committed to creating better tomorrows for our employees, and we offer a range of benefits and perks to support their growth and well-being.

We are an equal opportunity employer and welcome applications from diverse candidates.

Please note that all candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.

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