Store Operations Manager

1 day ago


Gloucester, Canada Africa World Market Full time
Assistant Manager Job Description

We are seeking a highly skilled and experienced Assistant Manager to join our team at Africa World Market. As an Assistant Manager, you will play a crucial role in supporting the Store Manager in leading the team, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Team Leadership: Assist the Store Manager in leading the team, providing guidance, and developing employees to achieve their full potential.
  • Customer Service: Ensure that customers receive exceptional service, resolving issues promptly and efficiently.
  • Operations: Oversee store operations, including inventory management, visual merchandising, and maintaining a clean and organized store environment.
  • Performance Management: Assist in conducting employee reviews, providing feedback, and developing action plans to improve performance.
  • Store Maintenance: Ensure that the store is maintained to the highest standards, including stocking, cleaning, and visual displays.
Requirements:
  • Education: High school diploma or equivalent required.
  • Experience: Previous experience as an Assistant Manager or in a retail management role is essential.
  • Skills: Excellent communication and leadership skills, ability to work autonomously, and a passion for customer service.

Africa World Market is an equal opportunities employer, and we welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.


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