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Food Service Team Lead

2 months ago


Port Hope, Ontario, Canada Subway Sandwiches & Salads Full time
Job Summary

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Subway Sandwiches & Salads. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service team, ensuring that our customers receive exceptional service and high-quality food products.

Key Responsibilities
  • Supervise and Coordinate Staff: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that they are working efficiently and effectively to meet customer demands.
  • Train and Develop Staff: Train staff in job duties, sanitation, and safety procedures, as well as provide ongoing coaching and feedback to ensure that they are meeting performance expectations.
  • Inventory Management: Estimate ingredient and supplies required for meal preparation, and maintain accurate records of stock, repairs, sales, and wastage.
  • Quality Control: Ensure that food and service meet quality control standards, and address any customer complaints or concerns in a timely and professional manner.
  • Reporting and Record-Keeping: Prepare and submit reports on sales, inventory, and customer feedback, and maintain accurate records of staff performance and customer interactions.
  • Scheduling and Staffing: Establish work schedules and ensure that adequate staffing levels are maintained to meet customer demands.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year of experience in a food service supervisory role
  • Language: English
  • Work Hours: 30 to 40 hours per week