Data Management Director

1 day ago


Ottawa, Ontario, Canada Accor Hotels Full time
Revenue Management Director

At Fairmont Hotels & Resorts, ensuring the safety and wellbeing of our Guests and Visitors is an integral part of our operations.

This 76-story hotel, one of the world's tallest, is the focal point of the Abraj Al Bait Complex, part of the King Abdul Aziz Endowment Project.

We are seeking a highly skilled Revenue Management Director to lead our strategic planning and collaborate with all hotel profit generation teams to actively seek opportunities to drive incremental profit for Rooms, Restaurants, Spas, and other revenue streams.

Our ideal candidate will effectively communicate a compelling Total Hotel Profit Optimization vision to all relevant property leaders, foster a Revenue Management Culture within the revenue generating departments of the hotel, and teach RM concepts within the hotel.

Leveraging Revenue Management analytics, technologies, processes, tools, and training programs, our Revenue Management Director will optimize hotel profits by creating short- and long-term forecasts that yield the best decisions on pricing and yielding tactics.

Our Revenue Management Director will also prepare materials for the weekly Revenue Management Meetings, following Brand guidelines, and maximize room revenue contribution through a thorough understanding of all booking channels and management of inventory and rate therein.

Additionally, our Revenue Management Director will optimize pricing, promotions, and availability strategies through definition and management of all rates, rate levels, stay restrictions, and other tactics, which are congruent with demand factors to target the most profitable customer segments to maximize profits.

Directing and managing all channel distribution strategies, our Revenue Management Director will collaborate with the Marketing team to execute, measure, evaluate, and improve digital marketing efforts, to support the hotel strategic marketing plans working within the established budgets.

Our Revenue Management Director will also manage performance reviews with OTA/CTO partners, keeping up-to-date on each partner's distribution options and extranet maintenance, to ensure optimal display of the hotel.

Responsible for data quality and system hygiene, following Accor standards, recommendations, and procedures, our Revenue Management Director will oversee content management in all electronic channels, liaise with hotel Marketing team to ensure regular updates of images and descriptions of hotel, room brands, outlets, and services are completed.

Maintaining relationships with local market competitors to keep informed of trends and news, our Revenue Management Director will motivate, lead, coach, and manage all aspects of team members' performance towards achieving exceptional guest service and employee satisfaction results.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions: maintain confidentiality of proprietary information and protect company assets.

Bachelor degree in Hotel Management, Accounting, Finance, or Mathematic preferred. Minimum 2 years of Revenue Management experience.

We employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program.



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