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Software Support Specialist

2 months ago

Vancouver, British Columbia, Canada CB Canada Full time
{"Job Title": "Software Support Specialist - Infrastructure", "Job Description": "Job Summary

We are seeking a highly skilled Software Support Specialist to join our team at CB Canada. As a key member of our infrastructure team, you will be responsible for providing top-notch technical support to our clients.

Key Responsibilities
  • Provide technical support to clients via phone, email, and chat
  • Troubleshoot and resolve software issues in a timely and efficient manner
  • Collaborate with cross-functional teams to identify and resolve technical issues
  • Develop and maintain technical documentation and knowledge base articles
Requirements
  • 2+ years of experience in technical support
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Computer Science degree or equivalent
What We Offer

We offer a competitive salary, extended benefits, and paid vacation. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.

", "Company": "CB Canada", "Job Type": "Full-time"}