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Automotive Service Consultant

2 months ago

Thunder Bay, Ontario, Canada Midas THUNDER BAY 9198 Full time
Service Advisor Job Description

At Midas Thunder Bay 9198, we are dedicated to delivering exceptional service to our customers. As a Service Advisor, you will play a crucial role in ensuring our customers receive the best possible experience.

Key Responsibilities:
  • Estimate and Sell Jobs: Develop and present estimates to customers, source parts, and sell jobs to maximize retail sales and shop profitability.
  • Interpret Inspection Results: Work with technicians to interpret inspection results and present them to customers in a clear and concise manner.
  • Deliver Exceptional Customer Service: Listen to and consult with customers to deliver superior service and ensure their satisfaction.
  • Contribute to Team Success: Collaborate with peers to promote success and achieve shop objectives and goals.
  • Maximize Shop Profitability: Increase and optimize retail sales and shop profitability, achieving or exceeding shop objectives and goals.
Qualifications:
  • General Automotive Knowledge: Possess a good understanding of automotive principles and practices.
  • Experience: 1 year of experience in the automotive industry.
  • Excellent Customer Service Skills: Demonstrate excellent communication and interpersonal skills to deliver exceptional customer service.
  • Team-Building Skills: Possess good team-building skills to collaborate with peers and promote success.
  • Valid Driver's License: Hold a valid driver's license to perform job duties.
  • Flexibility: Ability to work a flexible schedule, including weekends.

Midas Thunder Bay 9198 is an independently owned and operated franchise location. Your application will be directed to our management team, and all hiring and employment decisions will be made by them. Midas is an equal opportunity employer with a strict policy against any form of discrimination.