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Retail Store Supervisor

1 month ago

Hamilton, Ontario, Canada Bathtub king Refinishing Full time
Job Summary

We are seeking a highly skilled Retail Store Supervisor to join our team at Bathtub King Refinishing. As a key member of our sales and operations team, you will be responsible for overseeing the daily activities of our retail store, ensuring that our customers receive exceptional service and that our merchandise is properly managed.

Key Responsibilities
  • Merchandise Management: Order and receive merchandise, maintain inventory levels, and ensure that all products are properly displayed and stocked.
  • Sales and Operations: Supervise and coordinate the activities of sales staff, manage cash handling and sales transactions, and resolve customer complaints and issues.
  • Team Management: Hire, train, and develop sales staff, establish work schedules, and maintain a positive and productive work environment.
  • Customer Service: Provide exceptional customer service, respond to customer inquiries and concerns, and ensure that all customer interactions are handled in a professional and courteous manner.
Requirements
  • 1-2 years of experience in retail sales and operations
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment