Hair Salon Manager

4 weeks ago

Toronto, Ontario, Canada Mosaic Hair Group Full time
Job Title: Hairdressing Salon Supervisor

Mosaic Hair Group is seeking a highly skilled and experienced Hairdressing Salon Supervisor to join our team. As a key member of our salon team, you will be responsible for ensuring the smooth operation of our barbershop or hairstyling salon/studio.

Key Responsibilities:
  • Schedule events, programs, and activities to drive business growth and customer engagement.
  • Manage work schedules, maintain equipment, and oversee maintenance and repair work.
  • Provide exceptional customer service, ensuring clients/guests with special needs receive tailored support.
  • Act as the primary point of contact for emergency situations, providing timely and effective solutions.
  • Monitor quality and production levels, identifying areas for improvement and implementing changes.
  • Prepare and submit progress reports, highlighting key achievements and areas for development.
  • Source and requisition materials, equipment, and supplies to maintain a high level of service quality.
  • Resolve work problems, provide technical advice, and recommend measures to enhance productivity and product quality.
  • Supervise, coordinate, and schedule activities of workers, ensuring seamless operations.
  • Train staff/workers in job duties, safety procedures, and company policies, promoting a culture of excellence.
  • Supervise office and volunteer staff, fostering a positive and productive work environment.
Requirements:
  • 3-4 years of experience in a supervisory role, preferably in a salon or similar environment.
  • Excellent communication, interpersonal, and leadership skills.
  • Ability to work under pressure, prioritize tasks, and manage multiple responsibilities.
  • Flexibility, initiative, and a strong work ethic.
  • Reliability, judgment, and a client-focused approach.
  • Team player with a positive attitude and a passion for delivering exceptional customer service.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.
How to Apply:

Interested candidates should submit their application, including a cover letter and resume, to [insert contact information].

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