Retail Store Team Lead
4 weeks ago
Job Summary: We are seeking a highly skilled Retail Store Team Lead to join our team at MI FUEL. As a key member of our retail operations team, you will be responsible for overseeing the day-to-day activities of our store, ensuring excellent customer service, and driving sales growth.
Key Responsibilities:
- Hire, train, and develop a high-performing team of retail staff.
- Authorize returns and exchanges, ensuring a seamless customer experience.
- Establish and manage work schedules to meet business needs.
- Supervise and coordinate the activities of retail staff, ensuring efficient store operations.
- Prepare and analyze sales reports, identifying areas for improvement.
- Resolve customer complaints and issues in a timely and professional manner.
- Organize and maintain inventory levels, ensuring optimal stock levels.
- Conduct performance reviews and provide constructive feedback to team members.
Requirements:
- Secondary (high) school graduation certificate.
- 7 months to less than 1 year of experience in a retail supervisory role.
- Excellent interpersonal and communication skills.
- Ability to work in a fast-paced environment and adapt to changing circumstances.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
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