FSQA Manager
1 month ago
We are seeking a highly skilled FSQA Manager to join our team at HelloFresh. As a key member of our Food Safety and Quality Assurance team, you will be responsible for leading the practice of maintaining the highest level of food safety and quality of our products.
About the RoleThe FSQA Manager will be responsible for managing and leading the FSQA team, including hiring and performance management. You will provide FSQA team members with necessary training, tools, and direction on food safety and quality issues. You will work closely with colleagues in Procurement, Production, and FSQA to ensure smooth operation of weekly production, fulfillment, and delivery.
Key Responsibilities- Manage and lead the FSQA team, including hiring and performance management.
- Provide FSQA team members with necessary training, tools, and direction on food safety and quality issues.
- Work closely with colleagues in Procurement, Production, and FSQA to ensure smooth operation of weekly production, fulfillment, and delivery.
- Responsible for leading, development, maintenance, and implementation of HACCP program along with implementation of food safety and quality policies/procedures required for GFSI audit standards (BRC).
- Be at the forefront of monitoring and tracking KPIs for trends, themes, and opportunities for improvement and implement pragmatic solutions.
- Perform root cause analyses surrounding non-compliances, process/CCP deviations, and customer complaints to determine corrective actions and preventive measures to be taken.
- Prepare the team on-site for third-party audits and regulatory inspections and act as point of contact for CFIA and local regulatory inspectors.
- Lead and support local, national, and global strategic FSQA initiatives, driving continuous improvement initiatives at all levels, including upstream with approved suppliers.
- Work in compliance with OH&S acts and regulations.
- Post-secondary education in Biological or Food Sciences or related field of study.
- At least 4 years' experience in a high-risk food manufacturing environment with proven experience in managing a high-performing team.
- Strong knowledge of federal and local government regulations with strong familiarity of the SFCA/R.
- In-depth knowledge of food safety systems and HACCP principles and experience implementing and maintaining HACCP plans in RTE/high-risk production environments.
- Background in food microbiology is a major asset.
- Data-driven approach towards problem-solving.
- Internal and external audit experience (CFIA, BRC, SQF).
- Excellent organizational and time management skills.
- Strong leadership, interpersonal, and communication skills.
- Energetic, enthusiastic, committed with a can-do flexible attitude.
- Embrace change, challenge, and work in an autonomous way.
- Strong passion for food is a must.
- Competitive salary and health benefits.
- 75% off a HelloFresh/Chefs Plate subscription or 50% off a Factor subscription.
- High-impact work to help feed thousands of families in Canada.
- Opportunity to learn and grow.
- Work with a hard-working and supportive team.
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