Accounts Receivable Specialist

6 days ago


Markham, Ontario, Canada Black & McDonald Full time

About This Role

Black & McDonald's Southern Ontario FMO team is seeking a detail-oriented Accounts Receivable Specialist to join our accounting team. As a key member of our team, you will be responsible for initiating collection efforts, maintaining customer activity notes, and resolving customer inquiries in a timely and confidential manner.

Key Responsibilities

  • Communicate with customers via phone, email, or mail to initiate collection efforts
  • Maintain detailed customer activity notes for follow-up purposes
  • Investigate and resolve customer inquiries with confidentiality and in a timely manner
  • Monitor customer accounts for overdue payments and initiate collection activities
  • Receive customer payments and prepare bank deposits daily
  • Apply deposits to JDE accounting system
  • Process customer Visa payment transactions and send approval confirmations
  • Print and distribute customer statements as required
  • Communicate daily with Billing Administrators, Controller, and Project Managers on collection issues/progress

Requirements

  • Effective communication skills
  • High level of accuracy and attention to detail
  • Strong organizational and time management skills
  • Excellent interpersonal and customer service skills
  • Great work ethics and responsibility

Preferred Qualifications

  • Post-secondary education
  • 5+ years of Accounts Receivable/Collections experience in a B2B environment
  • Experience with ERP accounting software

About Black & McDonald

We welcome and encourage applications from persons with accessibility accommodation requirements. We offer a competitive compensation and benefits package, team events, ongoing investment in training and development, and a family business with family values.



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