Accounts Receivable Specialist
6 days ago
About This Role
Black & McDonald's Southern Ontario FMO team is seeking a detail-oriented Accounts Receivable Specialist to join our accounting team. As a key member of our team, you will be responsible for initiating collection efforts, maintaining customer activity notes, and resolving customer inquiries in a timely and confidential manner.
Key Responsibilities
- Communicate with customers via phone, email, or mail to initiate collection efforts
- Maintain detailed customer activity notes for follow-up purposes
- Investigate and resolve customer inquiries with confidentiality and in a timely manner
- Monitor customer accounts for overdue payments and initiate collection activities
- Receive customer payments and prepare bank deposits daily
- Apply deposits to JDE accounting system
- Process customer Visa payment transactions and send approval confirmations
- Print and distribute customer statements as required
- Communicate daily with Billing Administrators, Controller, and Project Managers on collection issues/progress
Requirements
- Effective communication skills
- High level of accuracy and attention to detail
- Strong organizational and time management skills
- Excellent interpersonal and customer service skills
- Great work ethics and responsibility
Preferred Qualifications
- Post-secondary education
- 5+ years of Accounts Receivable/Collections experience in a B2B environment
- Experience with ERP accounting software
About Black & McDonald
We welcome and encourage applications from persons with accessibility accommodation requirements. We offer a competitive compensation and benefits package, team events, ongoing investment in training and development, and a family business with family values.
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