Customer Experience Leader for Fresh Baked Goods

2 weeks ago


Vancouver, British Columbia, Canada COBS Bread Full time

Discover a fulfilling career at COBS Bread, where you'll be part of a dynamic team that shares your passion for providing exceptional customer experiences.

About COBS Bread

We're a leading bakery chain with over 130 locations across Canada, serving fresh and delightful baked goods to our communities every day. Our commitment to quality, people development, and warm customer service has earned us a reputation as one of the best workplaces in Canada.

Your Role as Sales Team Leader

As a Sales Team Leader at COBS Bread, you'll be an expert in freshness, giving our customers a great in-bakery experience. You'll work closely with your team to create an inviting atmosphere, ensuring our products are displayed appealingly and customers feel valued.

Key Responsibilities:

  • Lead by example, demonstrating a positive attitude and friendly demeanor
  • Maintain high standards of cleanliness and organization within the bakery
  • Assist with production, including baking tasks as needed

Requirements:

To succeed in this role, you'll need:

  • 1+ years' experience in a similar position, preferably in the baking, food production, or hospitality industry
  • A proven track record of delivering excellent customer service
  • The ability to lead a high-performing team and motivate others
  • Strong communication and problem-solving skills
  • Familiarity with handling cash, credit card, and debit transactions

Benefits:

We offer a range of benefits to support your growth and well-being, including:

  • A fun, dynamic work environment with flexible hours
  • Ongoing training and development opportunities
  • Competitive salary: $29/hour, depending on experience
  • Complimentary products on us every shift
  • And more

About COBS Bread

We're proud to be part of the Bakers Delight network, operating over 700 bakeries across Australia, New Zealand, Canada, and the USA. Together, we employ over 15,000 people, serving more than 2.1 million customers each week.



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