Operations Manager
3 weeks ago
This is a frontline leadership position that supports the FedEx Ground Safety Above All Culture and oversees specific day-to-day operations and an assigned staff within a station or hub.
Key Responsibilities:- Ensure safe and efficient package sortation through the management of Package Handlers, minimizing operational cost and maximizing operational quality.
- Manage and assign employees to ensure effective sortation of packages through the facility, in conjunction with the linehaul department, including trailer movement, tracking, and administration.
- Analyze operational performance through direct observation, reports, and collaboration with others to identify opportunities for improvement and execute action plans to achieve results.
- Educate hub staff on FXG policies/procedures, applicable governmental regulations, and company employee relations strategies, maintaining confidentiality as necessary.
A high school diploma or GED is required; a Bachelor's degree in Business, Logistics, or a related area is preferred.
Minimum Experience:6 months experience as a Package Handler at FedEx Ground or 6 months experience working in a fast-paced environment such as retail, hospitality, fulfillment center, warehouse, dock, or stock room/stock functions. Alternatively, military experience with honorable discharge, supervisory experience, or certification program/Associate's degree in a related area (with 2+ years of college courses) may be considered.
Required Skills and Qualifications:- Ability to inspire a shared vision, motivate a team, and positively influence diverse groups.
- Demonstrated ability to build professional rapport, lead effectively, and apply sound business judgment to establish and accomplish goals.
- Excellent customer service skills, with the ability to communicate professionally verbal and written communication skills, and provide instruction on process and practice.
Courtenay, British Columbia V9M 4A1
Estimated Salary$60,000 - $80,000 per year, based on experience and qualifications.
About CB CanadaCB Canada offers a dynamic work environment and opportunities for growth and development.
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