Technology Director

3 weeks ago

Toronto, Ontario, Canada MLSE Full time
Job Description

MLSE is seeking an experienced Technology Lead to oversee all technology-related aspects and provide continuous support for smooth operations of Toronto Football Club (TFC) and Toronto Argonauts. This role involves managing technology for TFC, Toronto FC II, Toronto FC Academy, and The Toronto Argonauts, as well as collaborating with various leagues such as MLS, MLS Next Pro, MLS Next, CFL, FIFA, and Concacaf.

Key Responsibilities
  • Technology Oversight and Support: Manage technology requests for TFC, Toronto FC II, Toronto FC Academy, and The Toronto Argonauts, and provide 24/7 support to key team members and departments, including scouts in different time zones.
  • Game Day and Off-site Support: Provide IT support during games for various staff and media outlets, and set up technology for events like league meetings, press conferences, and scouting meetings.
  • Software and Facility Management: Manage MLSE software, Toronto FC/Argonauts-specific software, and technology in team facilities, ensuring everything is functional and up-to-date.
  • Project and Budget Management: Manage technology and A/V projects, oversee budgets, vendor relationships, and asset management, while collaborating with league representatives and venue technology teams.
  • League Collaboration: Build and maintain successful working relationships with Major League Soccer (MLS), Canadian Football League (CFL) league representatives, and collaborate with MLS & CFL technicians on in-game and stadium-related issues/maintenance/upgrades.
  • Business Continuity and Support: Work and maintain working relationships with the other Business Departments within MLSE, including IT Collaboration on projects and Venue Technology on strategy and implementations. The Technology Lead is the primary on-site contact for all things related to the Venues.
Qualifications
  • Post-secondary degree or diploma in Information Technology, Computer Science, or a related field.
  • Proven experience in IT support or technology management, preferably in a sports or entertainment environment (specifically, Microsoft suite of products including but not limited to Active Directory & O365, MAC OS and deployment tools such as InTune & JAMF).
  • Experience with project management, including budgeting and vendor management.
  • Familiarity with broadcasting and event technology.
  • Solid understanding of software systems, particularly those related to sports management and facility operations.
  • Proficiency in A/V technology and IT infrastructure management.
  • Experience with cloud-based solutions and collaboration tools.
  • Excellent communication and teamwork skills to work with diverse teams, including coaches, scouts, and league representatives.
  • Ability to build and maintain effective relationships with various stakeholders.
  • Strong troubleshooting skills for technical issues during events and daily operations.
  • Ability to work under pressure, especially on game days and during critical events.
  • Willingness to provide 24/7 support and be available during non-traditional hours, including game days and special events.
  • Familiarity with the operations of professional sports leagues (MLS, CFL, FIFA, etc.) and their technology needs.

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