Digital Communications Specialist
1 month ago
About the Role
Vancouver Coastal Health is seeking a Digital Communications Specialist to join our dynamic digital content team. As a key member of our team, you will be responsible for creating engaging digital experiences that meet the needs of our staff and the communities we serve.
Key Responsibilities
- Develop and implement strategic plans for our public websites and intranet.
- Collaborate with technical partners to enhance and evolve our digital platforms.
- Improve user experiences and ensure our digital properties remain innovative, accessible, and effective.
- Build strong relationships with cross-functional teams and lead projects like content audits, redesigns, and website migrations.
- Share insights and help shape decision-making through data analytics and reporting.
What We Offer
- A hybrid work model with flexible hours to support in-office collaboration and remote work.
- Four weeks of vacation, plus statutory holidays, and the opportunity to participate in on-call weeks.
- A comprehensive health benefits package, including MSP, extended health, and dental, and a municipal pension plan.
- Grow your career with employer-paid training and leadership development opportunities.
- Wellness supports, including counseling, critical incident, and innovative wellness services.
Qualifications
- A Bachelor's Degree in Marketing, Communications, Information Technology, or a related field, combined with 3-5 years of relevant experience.
- A mix of education and hands-on experience is also considered.
- A proven track record in leading and managing digital projects of varying scales, with expertise in content strategy, website governance, information architecture, and user experience design.
- Strong proficiency in content management systems, such as Drupal 8+ and SharePoint, alongside tools like Google Analytics, Google Tag Manager, Google Data Studio, Figma, JIRA, and the Adobe Creative Suite.
- Experience with web accessibility standards (WCAG) and a commitment to maintaining inclusive, accessible digital platforms.
Why Join Us?
Vancouver Coastal Health is a world-class innovator in medical care, research, and teaching, delivering service to over one million BC residents. We believe in creating an environment where you can thrive, with a culture of teamwork, compassion, respect, and continuous learning.
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