Digital Communications Specialist

1 month ago


Vancouver, British Columbia, Canada Vancouver Coastal Health Full time

About the Role

Vancouver Coastal Health is seeking a Digital Communications Specialist to join our dynamic digital content team. As a key member of our team, you will be responsible for creating engaging digital experiences that meet the needs of our staff and the communities we serve.

Key Responsibilities

  • Develop and implement strategic plans for our public websites and intranet.
  • Collaborate with technical partners to enhance and evolve our digital platforms.
  • Improve user experiences and ensure our digital properties remain innovative, accessible, and effective.
  • Build strong relationships with cross-functional teams and lead projects like content audits, redesigns, and website migrations.
  • Share insights and help shape decision-making through data analytics and reporting.

What We Offer

  • A hybrid work model with flexible hours to support in-office collaboration and remote work.
  • Four weeks of vacation, plus statutory holidays, and the opportunity to participate in on-call weeks.
  • A comprehensive health benefits package, including MSP, extended health, and dental, and a municipal pension plan.
  • Grow your career with employer-paid training and leadership development opportunities.
  • Wellness supports, including counseling, critical incident, and innovative wellness services.

Qualifications

  • A Bachelor's Degree in Marketing, Communications, Information Technology, or a related field, combined with 3-5 years of relevant experience.
  • A mix of education and hands-on experience is also considered.
  • A proven track record in leading and managing digital projects of varying scales, with expertise in content strategy, website governance, information architecture, and user experience design.
  • Strong proficiency in content management systems, such as Drupal 8+ and SharePoint, alongside tools like Google Analytics, Google Tag Manager, Google Data Studio, Figma, JIRA, and the Adobe Creative Suite.
  • Experience with web accessibility standards (WCAG) and a commitment to maintaining inclusive, accessible digital platforms.

Why Join Us?

Vancouver Coastal Health is a world-class innovator in medical care, research, and teaching, delivering service to over one million BC residents. We believe in creating an environment where you can thrive, with a culture of teamwork, compassion, respect, and continuous learning.



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