Customer Service Ambassador

1 month ago


Laval, Quebec, Canada Randstad Full time
Customer Service Representative Opportunity

We are seeking a dedicated and bilingual individual to join our team as a Customer Service Representative in Laval for a distribution company. As a key member of our collaborative team, you will be responsible for providing excellent customer service and managing complaints in a B2B and B2C setting.

Key Responsibilities:
  • Respond to customer inquiries and resolve complaints in a timely and professional manner
  • Provide exceptional customer service and support to internal and external customers
  • Collaborate with the team to achieve sales and customer satisfaction goals
  • Develop and maintain strong relationships with customers and internal stakeholders

Requirements:

  • Fluency in English and another language (B2 level or higher)
  • Previous experience in complaint management and customer service
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines

What We Offer:

  • A competitive salary starting at $45,000 per year
  • A guaranteed bonus of $10,000 per year
  • A dynamic and collaborative work environment
  • Opportunities for professional growth and development

How to Apply:

Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you



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