Customer Service Ambassador
1 month ago
We are seeking a dedicated and bilingual individual to join our team as a Customer Service Representative in Laval for a distribution company. As a key member of our collaborative team, you will be responsible for providing excellent customer service and managing complaints in a B2B and B2C setting.
Key Responsibilities:- Respond to customer inquiries and resolve complaints in a timely and professional manner
- Provide exceptional customer service and support to internal and external customers
- Collaborate with the team to achieve sales and customer satisfaction goals
- Develop and maintain strong relationships with customers and internal stakeholders
Requirements:
- Fluency in English and another language (B2 level or higher)
- Previous experience in complaint management and customer service
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and meet deadlines
What We Offer:
- A competitive salary starting at $45,000 per year
- A guaranteed bonus of $10,000 per year
- A dynamic and collaborative work environment
- Opportunities for professional growth and development
How to Apply:
Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you
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