Digital Transformation Director, Commercial Banking Innovation

3 weeks ago

Toronto, Ontario, Canada Disability Solutions Full time

Company Overview


We are a leading financial institution committed to innovation and growth. Our vision is to revolutionize the banking experience through cutting-edge technology and exceptional customer service.



Salary


The estimated annual salary for this role is between $120,000 and $180,000, depending on experience and qualifications.



Job Description


The Role:


This position involves leading a portfolio of transformation programs in commercial banking, focusing on digitalization and innovation. The successful candidate will report directly to the Senior Director, Commercial Transformations, and be responsible for managing multiple projects simultaneously with different priority levels throughout the entire life cycle.



Key Responsibilities:



  • Diagnosing current operating opportunities for transformation through objective assessment of current people, processes, and technology.



  • Transforming EQ Commercial Banking's digital/technology operating model in-line with the strategic roadmap, based on detailed options and recommendations.



  • Developing processes and defining ways of working, including modern delivery (e.g., Agile and Product Management) that enable commercial banking to adopt transformation efforts to improve business outcomes.



  • Providing change activation guidance on the mindset and behaviors required to maximize business impact.



  • Positioning commercial banking to drive business value and innovation through understanding applicable trends and making informed recommendations.



  • Understanding the degree and cadence of change through the development of strategic roadmaps and change plans, taking account of the need for technology functions to run, grow, and transform.



  • Managing multiple material projects of high to strategic risk, length, and complexity throughout the full project life cycle.



  • Serving as a Trusted Advisor that provides leadership oversight and proactive advice on how best to steer project teams and deliver project goals while operating with full transparency regarding issues and risks.



  • Leading and supporting multi-functional on-site, off-site, and virtual project teams to help them overcome barriers and perform at their best, particularly through times of ambiguity and/or changes.



  • Leading detailed planning at all levels to understand the work, responsibilities, and dependencies to set the right expectations, ultimately enabling on-time delivery.



  • Effectively managing financials/budget and navigating financial processes to ensure approval of funding and disciplined cost management.



  • Engaging stakeholders and managing governance forums to ensure timely, transparent, and effective decision-making.



  • Facilitating meetings, documenting minutes, and following up on risks, action items, issues, and decisions (RAID).



  • Completing project evaluations, velocity metrics, and assessments of results to key benefits and performance indicators.



  • Advising the PMO in the creation, maintenance, and enhancement of Project Management Methodology/Standards and Practices in an ever-evolving environment where applicable.





Requirements



  • At least 6-10 years' experience managing multiple projects simultaneously with different priority levels through the entire life cycle.



  • Post-secondary education (diploma/degree) preferably in computer science, business, finance, or comparable discipline.



  • At least 5 years' experience in the regulated financial services or Insurance industry (including internal and external compliance requirements, financial reporting, and service administration).



  • A high degree of proficiency and experience in Project Management concepts (Waterfall, Iterative, Incremental, and Agile methodologies).



  • PPL certification is strongly preferred.



  • Agile, Scrum Master, Business Process Improvement, ITIL, or Change Management Certification is a major asset.



  • Knowledge of SharePoint, Jira, Confluence, MS Office tools, business systems, technology infrastructure, software development, data warehousing, data centers, and related concepts/terminology.



  • Exposure to both a large and small corporate culture is preferred.



  • The ability to take charge and work independently.



  • Strong time management, analytical, and problem-solving skills.



  • Highly developed verbal and written communication skills with the ability to respond in a clear, concise, and professional manner to all project stakeholders, including senior executives.



  • Vendor Management experience.



  • A proven delivery track record in both business and Technology projects, especially in digital given our Challenger Bank orientation.



  • Effective Risk Management & Issue Resolution and the ability to leverage PMO Standards & EQBs risk management resources and tools to ensure project risks are proactively understood and quickly resolving risks that have become issues.





Benefits



  • A competitive discretionary bonus.



  • A market-leading RRSP match program.



  • Medical, dental, vision, life, and disability benefits.



  • An Employee Share Purchase Plan.



  • Maternity/Parental top-up while you care for your little one.



  • A generous vacation policy and personal days.



  • Virtual events to connect with your fellow colleagues.



  • An annual professional development allowance and a comprehensive Career Development program.



  • A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience.



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