Current jobs related to Technical Support Specialist - Nova Scotia - Roche

  • Technical Support Specialist

    3 weeks ago

    Nova Scotia, Canada Roche Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at Roche. As a Field Service Representative, you will play a critical role in providing front-line support to our customers, ensuring the smooth operation of our diagnostic equipment.Key ResponsibilitiesProvide service and support for assigned customers, including...

  • Technical Support Specialist

    3 weeks ago

    Nova Scotia, Canada Roche Full time

    Job SummaryRoche is seeking a skilled Technical Support Specialist to join our team. As a key member of our front-line support team, you will play a critical role in providing exceptional service and support to our customers.Key ResponsibilitiesProvide service and support for assigned customersAssist Roche Care Centre Technical Support Specialists, Lab...

  • Technical Support Specialist

    3 weeks ago

    Nova Scotia, Canada Roche Full time

    Job SummaryThe ideal candidate will play a critical role in front-line support for our customers, providing installations, maintenance, and repairs of our customers' instrumentation on-site. This position has a direct impact on patient care and has the ability to change and save lives.Key ResponsibilitiesProvide service and support for assigned...

  • Technical Support Specialist

    1 month ago

    Nova Scotia, Canada N. Harris Computer Corporation - CAD Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Technical Support Specialist to join our SilverBlaze team at N. Harris Computer Corporation - CAD. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers using our software platform.Key ResponsibilitiesProvide timely and...

  • Technical Support Specialist

    1 month ago

    Nova Scotia, Canada N. Harris Computer Corporation - CAD Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Technical Support Specialist to join our SilverBlaze team at N. Harris Computer Corporation - CAD. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers using our software platform.Key ResponsibilitiesProvide timely and...

  • Virtual Technical Support Specialist

    5 months ago

    Nova Scotia, Canada Xplore Inc. Full time

    **Position Overview**:** Xplore is now hiring Virtual Technical Support Specialist in the Nova Scotia area to fully train and work all from the comfort of your own home! We are looking for self-disciplined and innovative individuals with exceptional customer service skills who are looking for the opportunity to leverage these competencies. You will be...

  • Field Support Specialist

    4 weeks ago

    Nova Scotia, Canada Roche Full time

    About the RoleWe are seeking a highly skilled and customer-focused Field Support Representative to join our team at Roche. As a key member of our front-line support team, you will play a critical role in delivering exceptional service and support to our customers.Key ResponsibilitiesProvide service and support for assigned customers, including...

  • Field Support Specialist

    4 weeks ago

    Nova Scotia, Canada Roche Full time

    About the RoleWe are seeking a highly skilled and customer-focused Field Support Representative to join our team at Roche. As a key member of our front-line support team, you will play a critical role in delivering exceptional service and support to our customers.Key ResponsibilitiesProvide service and support for assigned customers, including...

  • Technical Specialist, Identity and Access Management

    3 weeks ago

    Nova Scotia, Canada The Government of Nova Scotia Full time

    About the RoleWe are seeking a highly skilled Technical Specialist to join our Cyber Security and Digital Solutions team. As a Technical Specialist, you will be responsible for designing, implementing, and delivering secure digital identity services. You will provide support in a 24/7 operational environment for over 15 enterprise services supporting...

  • Technical Specialist User Access and Internal Identity

    4 weeks ago

    Nova Scotia, Canada The Government of Nova Scotia Full time

    About the RoleWe are seeking a highly skilled Technical Specialist to join our team in the Department of Cyber Security and Digital Solutions. As a Technical Specialist, you will play a critical role in designing, implementing, and delivering secure digital identity services. You will work closely with clients, vendors, and management to deliver on your...

  • Technical Specialist, User Access and Identity

    4 weeks ago

    Nova Scotia, Canada The Government of Nova Scotia Full time

    About the RoleWe are seeking a highly skilled Technical Specialist to join our team in the User Access and Internal Identity department. As a key member of our team, you will be responsible for designing, implementing, and delivering secure digital identity services.Key ResponsibilitiesEnsure the deployment, maintenance, security, availability, performance,...

  • Technical Specialist, User Access and Identity

    4 weeks ago

    Nova Scotia, Canada The Government of Nova Scotia Full time

    About the RoleWe are seeking a highly skilled Technical Specialist to join our team in the User Access and Internal Identity department. As a key member of our team, you will be responsible for designing, implementing, and delivering secure digital identity services.Key ResponsibilitiesEnsure the deployment, maintenance, security, availability, performance,...

  • Administrative Support Specialist

    1 week ago

    Nova Scotia, Canada Alliance Trade & Commerce Full time

    Job SummaryThis Administrative Support Specialist role at Alliance Trade & Commerce involves providing administrative support to the team. Key ResponsibilitiesProviding administrative assistance, including scheduling appointments and confirming details.Answering telephone calls and relaying messages to the relevant teams.Managing office supplies and...

  • Administrative Support Specialist

    3 weeks ago

    Nova Scotia, Canada Alliance Trade & Commerce Full time

    We are seeking an Administrative Support Specialist to join our team at Alliance Trade & Commerce. In this role, you will be responsible for providing administrative support to our team, including scheduling appointments, answering telephone calls and messages, and maintaining inventory.Key Responsibilities:Schedule and confirm appointmentsAnswer telephone...

  • Administrative Support Specialist

    4 weeks ago

    Nova Scotia, Canada Monk Renovations Full time

    Job Summary: We are seeking an Administrative Support Specialist to join our team at Star Gliders Daycare Ltd. The successful candidate will provide administrative support to our staff and management team, ensuring the smooth operation of our daycare services.Key Responsibilities:Education: No degree, certificate, or diploma required.Experience: 1 year to...

  • Administrative Support Specialist

    3 weeks ago

    Nova Scotia, Canada Alliance Trade & Commerce Full time

    We are seeking an Administrative Support Specialist to join our team at Alliance Trade & Commerce. The successful candidate will be responsible for scheduling and confirming appointments, answering telephone calls and relaying messages, and ordering office supplies and maintaining inventory.Key ResponsibilitiesScheduling and Coordination: Schedule and...

  • Technical Architect, User Access Specialist

    4 weeks ago

    Nova Scotia, Canada The Government of Nova Scotia Full time

    About the RoleWe are seeking a highly skilled Technical Architect to join our Cyber Security and Digital Solutions team. As a Technical Architect, you will design, implement, and deliver secure digital identity services, providing subject matter expertise in identity and access management.Key ResponsibilitiesDesign and deploy secure digital identity services...

  • Office Support Specialist

    1 day ago

    Nova Scotia, Canada Nova Physiotherapy Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Office Support Specialist to join our team at Nova Physiotherapy. In this role, you will be responsible for providing administrative support to our staff and ensuring the smooth operation of our office.About the RoleThis is a part-time position working 20-26 hours per week, with a...

  • Technical Architect, User Access Specialist

    3 weeks ago

    Nova Scotia, Canada Government of Nova Scotia Full time

    About the RoleWe are seeking a highly skilled Technical Architect to join our team at the Government of Nova Scotia. As a Technical Architect, you will be responsible for designing, implementing, and delivering secure digital identity services. You will work closely with clients, vendors, management, and leadership to deliver on your security, technical, and...

  • Digital Technical Architect

    1 month ago

    Nova Scotia, Canada Nova Scotia Full time

    Job Title: Digital Technical ArchitectWe are seeking a highly skilled Digital Technical Architect to join our team at Nova Scotia. As a key member of our Cyber Security and Risk Management division, you will play a critical role in designing, implementing, and delivering secure digital identity services.Key Responsibilities:Design and implement secure...

Technical Support Specialist

2 months ago

Nova Scotia, Canada Roche Full time

About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Field Support Representative. As a key member of our front-line support team, you will play a critical role in providing exceptional service and support to our customers in the Atlantic Region.

Key Responsibilities

  • Provide service and support for assigned customers, including troubleshooting and resolving technical issues
  • Collaborate with internal teams, including Technical Support Specialists, Lab Integration, and Field Application Specialists, to provide solutions and improve customer support
  • Participate in service, sales, and customer meetings to build relationships and identify opportunities for growth
  • Perform preventative maintenance on assigned instruments and systems, and complete technical service bulletins as required
  • Complete administrative tasks, including Service Report Orders and expense management

Requirements

  • Exceptional communication skills in English, with the ability to interact and build relationships at all levels
  • Highly customer-centric with excellent verbal and written communication skills
  • Out-of-the-box thinker and master problem solver, with the ability to remain calm under pressure
  • Diploma of collegial studies in electronic technology or community college specialty in Biomedical Engineering
  • 2-3 years of service experience in diagnostics instrumentation troubleshooting, with knowledge of instrument computer, laptop, and personal computer systems
  • Ability to work on standby and travel within North America and Europe

What We Offer

As a Field Support Representative with Roche, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer service and support. We offer a competitive compensation package, including relocation benefits, and opportunities for professional growth and development.