Financial Services Professional

2 weeks ago


Montreal, Quebec, Canada BMO Financial Group Full time

As a part-time Customer Service Representative at BMO Financial Group, you'll have the opportunity to make a real difference in the lives of our customers. Our team is dedicated to delivering exceptional service and helping our customers achieve their financial goals.

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We're looking for individuals who are passionate about helping others and have excellent communication skills. You'll work collaboratively with our team to deliver the desired customer experience and achieve overall business objectives. Your responsibilities will include:

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  • Delivering exceptional service to customers and prospects
  • Identifying customer needs and providing advice and guidance on financial solutions
  • Working collaboratively with the branch and BMO partners to deliver the desired customer experience and achieve overall business objectives

You'll also be responsible for identifying customer needs and initiating referrals to BMO colleagues, supporting customer requests for banking services, and welcoming customers warmly and meeting their banking service and transactional needs with seamless execution.

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To succeed in this role, you'll need to be a resourceful self-starter with courage and confidence to approach customers. You'll also need strong interpersonal skills, including the ability to build rapport and connections with customers. If you're passionate about delivering a personal experience to customers and are ready to collaborate and work in different capacities as part of a team, we encourage you to apply.

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BMO is an inclusive, equitable, and accessible workplace where everyone has the opportunity to grow and make an impact. We strive to help our employees develop valuable experience and broaden their skillset through in-depth training, coaching, manager support, and network-building opportunities.



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