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Supervisor - Reconditioning & Returns Operations

2 months ago


Vancouver, British Columbia, Canada Adecco Canada Full time
About the Role

Adecco Canada is seeking a highly skilled and experienced Supervisor to lead our Reconditioning & Returns team. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our reconditioning and returns processes, ensuring that all products meet our high standards of quality and safety.

Key Responsibilities
  • Process Management: Develop and implement efficient processes for reconditioning and returns, ensuring compliance with company policies and procedures.
  • Team Leadership: Lead and motivate a team of returns staff, providing guidance and training to ensure they have the skills and knowledge needed to perform their duties effectively.
  • Quality Control: Conduct regular quality control checks to ensure that all reconditioned products meet our high standards of quality and safety.
  • Logistics and Inventory Management: Oversee the logistics of all materials, ensuring that they are properly stored and managed to avoid mix-ups and congestion.
  • Customer Satisfaction: Work closely with our customers to ensure that their needs are met and that they are satisfied with our reconditioning and returns services.
  • Reporting and Analysis: Prepare and submit regular reports on team performance, productivity, and quality control metrics.
Requirements
  • Education: High school education required; 1-2 years of post-secondary education in a related field preferred.
  • Experience: 2 years of experience in a supervisory role, preferably in a warehouse or logistics environment.
  • Skills: Strong leadership and communication skills, with the ability to motivate and train a team. Proficient in Microsoft Office applications, with intermediate Excel skills required.
  • Certifications: Valid forklift license and relevant field experience.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career advancement and professional growth.
  • Collaborative Work Environment: A collaborative and dynamic work environment.