Reliability Engineering Specialist

3 weeks ago

Toronto, Ontario, Canada PointsBet Canada Full time

About the Role

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The ideal candidate will ensure the reliability, scalability, and performance of our product. This involves leading efforts in proactive monitoring, incident management, automation, collaborating across teams to implement best practices in reliability engineering. Your expertise will drive resilient infrastructure, minimize downtime, and enhance operational efficiency to support business goals.

Key Responsibilities

  • Implement intelligent monitoring solutions to proactively monitor system health and performance metrics using dashboards and alerts.
  • Analyse systems health and performance, identifying and mitigating incidents, participating in on-call rotations, and responding to incidents quickly and effectively.
  • Design, implement, and manage resilient systems and architectures, conducting regular performance and reliability reviews to identify areas for improvement.
  • Reduce manual operational tasks by building automation solutions using Shell scripting, PowerShell, or Python, developing solutions for scaling, monitoring/alerting, auto-healing, and automation, improving infrastructure scalability and reliability.

Requirements

  • Bachelor's degree in computer science engineering or a related field.
  • 2+ years of experience as a Site Reliability Engineer or similar role.
  • Experience with cloud platforms and services (Azure, AWS, or GCP).
  • Familiarity with container orchestration platforms (e.g., Kubernetes, Docker Swarm).
  • Experience with monitoring/observability tools (e.g., Datadog, Prometheus, Grafana, Azure Monitor, Dynatrace).
  • Experience working on Log analysis tools like Splunk or Azure Log analytics using Kusto queries.
  • Experience with Infrastructure as Code (IaC) tools like Terraform, ARM, etc.
  • Experience with provisioning or configuration management tools like Ansible.
  • Experience working with SQL, PostgreSQL, etc.
  • Proficiency in scripting languages (Shell, PowerShell, Python, Go) for automation.
  • Message Brokers: Azure Service Bus, RabbitMQ.
  • Experience with Git.
  • Incident Management tools: PagerDuty, OpsGenie, or Jira, etc.
  • Experience with Work management tools like Jira, Azure DevOps.
  • Familiarity with cloud cost management tools and practices.
  • Proficient in SRE best practices, including defining and maintaining SLIs, SLOs, and error budgets.
  • Understanding of DevOps principles and practices.
  • Experience working with Software Frameworks: .NET, .NET Core improving resiliency and observability.

Salary Range

$100,000 - $140,000 per annum, depending on experience.

Benefits

  • Hybrid work arrangements.
  • Fun downtown office on Queen St. West.
  • Sabbatical Leave.
  • Pet-friendly office.
  • No meetings on Fridays.
  • Paid volunteer days.
  • Generous Vacation Time & Personal Days.
  • Generous parental leave policy.
  • Holiday shutdown.
  • Group Retirement Savings Plan (with Employer matching).
  • Culture Events (sporting events, concerts, happy hours, holiday parties, team outings).
  • Incredible culture fostered by a highly collaborative and high-performing team.
  • Professional development opportunities, working closely with the senior leadership team.

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