Bilingual Customer Service Representative

1 month ago


Canada Prime Hires Full time
About the Role

We are seeking a highly skilled and bilingual customer service professional to join our team at Prime Hires. As a Customer Service Professional, you will play a critical role in supporting our clients by managing various aspects of customer service, including answering inbound calls and responding to inquiries related to group benefits.

You will work in a fast-paced environment, providing support to both internal and external clients. The role also offers opportunities for collaboration with team members and leadership through coaching sessions, weekly learning, and in-person interactions.

Responsibilities
  1. Answering inbound calls for 7 hours daily, addressing client requests with varying complexity
  2. Managing group insurance plan files and ensuring timely follow-ups
  3. Collaborating with team members through monthly coaching and weekly learning sessions
  4. Supporting clients by providing exceptional customer service and maintaining a professional demeanor in a fast-paced environment
Requirements
  • Bilingual proficiency in French and English (read, write, and speak)
  • 5-7 years of customer service experience (retail, information centers, or service sector)
  • Strong problem-solving skills
  • Tech-savvy, with experience using Microsoft apps such as Teams and Outlook
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive pay rate of $25.02/hour
How to Apply

If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to Prime Hires.



  • Canada Empire Life Full time

    Job Title: Group Bilingual Customer Service RepresentativeJob Summary: Empire Life is seeking a highly skilled and bilingual customer service representative to join our Group Operations team. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients and customers.Key Responsibilities:Provide...


  • Canada Empire Life Full time

    Job Title: Group Bilingual Customer Service RepresentativeJob Summary: Empire Life is seeking a highly skilled and bilingual customer service representative to join our Group Operations team. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients and customers.Key Responsibilities:Provide...


  • Canada Empire Life Full time

    Please note the base salary will be determined by the successful candidate's education, skills and experience. The listed salary range serves as a general pay guideline for this position's pay level. Group Bilingual Customer Service Representative Location: Remote - Anywhere in Canada Empire life is looking to hire a Group Bilingual Customer...


  • Canada Hitachi Capital Canada Corp Full time

    By joining Mitsubishi HC Capital Canada, you will be part of an exceptional team offering flexible and adaptative commercial Equipment Financing solutions to Canadian businesses. Whether it’s leasing, factoring, inventory finance or asset-based lending, our teams are dedicated to offer the best service to our customers. - In 2021, our company was awarded...


  • Canada INTEGRATED FINANCIAL TECHNOLOGIES Full time

    **Your Talent, Your Terms | Results, Recognition and Rewards** Integrated Financial Technologies, as part of the Travelers Financial Group of Companies, offers unmatched custom Servicing Solutions for lenders including primary loan & lease servicing, customer service, collections, default management, as well as divisions in Consulting and Lead Management...


  • Canada, CA Robertson & Company Ltd. Full time

    *** THIS ROLE IS WITH OUR CLIENT IN THE BANKING INDUSTRY***Title: Senior Service Representative – BilingualDuration: 6 months(with possibility of extension or conversion)TYPE: Onsite (Montreal)MUST HAVE:• Bilingual - French & English (able to read, write & speak)• 1 – 2 years of relevant experience in analytical, communication based role• Knowledge...


  • Canada, CA Prime Hires Full time

    Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking.Job Title: Customer Service Professional - Bilingual IIILocation: Halifax, NSWorking Arrangements: Hybrid...


  • Canada Boutique La Vie En Rose Full time

    Join a diverse and talented team For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment. We’re a proudly local company...


  • Canada Webhelp Full time

    **Customer Service/Support** **Location** - Canada*** Job Title: Customer Service Advisor (Bilingual: French/English) **Job Description**: **MUST SPEAK BOTH FRENCH AND ENGLISH FLUENTLY** The Customer Service Representative - Remote (Bilingual: French / English) works from home and interfaces with customers via inbound/outbound calls and/or via the...


  • Canada Prime Hires Full time

    Job Title: Customer Service Professional - Bilingual IIIPrime Hires is seeking a highly skilled and experienced Customer Service Professional to join our team. As a Customer Service Professional, you will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving issues in a timely and professional...


  • Canada Prime Hires Full time

    Job Title: Customer Service Professional - Bilingual IIIPrime Hires is seeking a highly skilled and experienced Customer Service Professional to join our team. As a Customer Service Professional, you will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving issues in a timely and professional...


  • Canada Webhelp Full time

    **Customer Service/Support** **Location** - Canada*** Job Title: Customer Service Advisor (Bilingual: French/English) **Job Description**: **MUST SPEAK BOTH FRENCH AND ENGLISH FLUENTLY** **JOB DESCRIPTION** The Customer Service Representative - Remote (Bilingual: French / English) works from home and interfaces with customers via inbound/outbound calls...


  • Canada Webhelp Full time

    **Customer Service/Support** **Location** - Canada*** Job Title: Customer Service Representative (Remote) **Job Description**: **JOB DESCRIPTION** The Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of...


  • Canada Best Buy Full time

    Are you passionate about delivering exceptional customer experiences and staying up-to-date on the latest technology trends? We're seeking a skilled Customer Service Representative to join our team at Best Buy.As a Customer Service Representative, you will be the face of our brand, providing top-notch service to our customers and ensuring their purchases,...


  • Canada Best Buy Full time

    Are you passionate about delivering exceptional customer experiences and staying up-to-date on the latest technology trends? We're seeking a skilled Customer Service Representative to join our team at Best Buy.As a Customer Service Representative, you will be the face of our brand, providing top-notch service to our customers and ensuring their purchases,...


  • Canada Best Buy Full time

    Are you passionate about delivering exceptional customer experiences and staying up-to-date on the latest technology trends? We're seeking a skilled Customer Service Representative to join our team at Best Buy.As a Customer Service Representative, you will be the face of our brand, providing top-notch service to our customers and ensuring their satisfaction...


  • Canada Best Buy Full time

    Are you passionate about delivering exceptional customer experiences and staying up-to-date on the latest technology trends? We're seeking a skilled Customer Service Representative to join our team at Best Buy.As a Customer Service Representative, you will be the face of our brand, providing top-notch service to our customers and ensuring their satisfaction...


  • Canada Best Buy Full time

    Are you passionate about working with people and technology? We are seeking a Customer Service Representative to join our retail team at Best Buy. As a Customer Service Representative, you will be responsible for creating an amazing customer experience at the checkout or customer service counter.Key Responsibilities:Process customer purchases, returns, and...


  • Canada Best Buy Full time

    Are you passionate about working with people and technology? We are seeking a Customer Service Representative to join our retail team at Best Buy. As a Customer Service Representative, you will be responsible for creating an amazing customer experience at the checkout or customer service counter.Key Responsibilities:Process customer purchases, returns, and...


  • Canada Best Buy Full time

    Are you passionate about working with people and technology? We are seeking a Customer Service Representative to join our retail team at Best Buy. As a Customer Service Representative, you will be responsible for creating an amazing customer experience at the checkout or customer service counter.Key Responsibilities:Process customer purchases, returns, and...