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Assistant en Expérience Client de Qualité

1 month ago

Bonnyville, Canada TD Full time
TD : Ce poste est idéal pour les personnes aimant travailler dans un environnement dynamique et axé sur la clientèle.

Salaire: Le salaire moyen pour ce poste est d'environ 22 000 $ à 25 500 $.

Description du Poste: Nous sommes à la recherche d'un professionnel motivé pour occuper le rôle d'assistant en expérience client de qualité. Vous serez chargé de fournir une expérience exceptionnelle aux clients, vous assurez qu'ils sont satisfaits et que leurs besoins sont comblés.

Fonctionnalités Clés: - Traitement des transactions financières avec précision et efficacité;
- Analyse des besoins des clients et recommandation de solutions personnalisées;
- Résolution des problèmes des clients avec professionnalisme et diplomatie;
- Travail en équipe pour atteindre les objectifs commerciaux et promouvoir les services bancaires personnels et commerciaux.

Niveau d'Études et Compétences requis: - Diplôme d'études secondaires ou plus élevé;
- Au moins 1 an d'expérience pertinente;
- Compétences en administration, organisation, planification et gestion du temps;
- Connaissance pratique de Microsoft Office (Word, Excel, Outlook) et Internet;
- Capacité à exercer l’initiative, être précis et détaillé pour gérer plusieurs tâches et priorités changeantes.

Avantages: L'entreprise offre des avantages sociaux compétitifs, des occasions de développement de carrière et des programmes de récompenses et reconnaissance.