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Department Supervisor

2 months ago


Revelstoke, Canada Revelstoke Home Hardware Building Centre Full time
About the Role

We are seeking a highly skilled Department Supervisor to join our team at Revelstoke Home Hardware Building Centre. As a Department Supervisor, you will be responsible for overseeing the daily operations of our retail store, ensuring that our customers receive exceptional service and that our store runs smoothly and efficiently.

Key Responsibilities
  • Supervise Staff: Lead and manage a team of sales staff, including apprentices, sales associates, and design team members, to ensure that they are meeting their sales targets and providing excellent customer service.
  • Assign Sales Workers to Duties: Effectively allocate tasks and responsibilities to sales staff to ensure that the store is running efficiently and that customers are being served promptly.
  • Order Merchandise: Place orders for merchandise and supplies to ensure that the store is well-stocked and that customers have access to the products they need.
  • Authorize Return of Merchandise: Process returns and exchanges in a fair and efficient manner, ensuring that customers are satisfied with their experience.
  • Sell Merchandise: Provide excellent customer service and sell merchandise to customers, meeting or exceeding sales targets.
  • Organize and Maintain Inventory: Ensure that the store's inventory is accurately tracked and that stock levels are maintained at optimal levels.
Work Environment

As a Department Supervisor at Revelstoke Home Hardware Building Centre, you will work in a fast-paced retail environment with a team of dedicated sales staff. You will be responsible for maintaining a clean and organized store, ensuring that customers have a positive experience, and meeting sales targets.

Requirements
  • 2-3 Years of Experience: You will have at least 2 years of experience in a retail or supervisory role, with a proven track record of success.
  • Excellent Communication Skills: You will have excellent communication skills, both written and verbal, and be able to effectively communicate with customers, staff, and management.
  • Leadership Skills: You will have strong leadership skills, able to motivate and inspire a team of sales staff to achieve their best.
  • Attention to Detail: You will have a keen eye for detail, able to accurately track inventory and manage the store's operations.
What We Offer
  • Competitive Salary: We offer a competitive salary and benefits package, including a dental plan, health care plan, and vision care benefits.
  • Opportunities for Advancement: We offer opportunities for advancement and professional growth, with a clear path for career development.
  • Team Environment: We have a positive and supportive team environment, with a focus on collaboration and teamwork.