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Travel Consultant

4 weeks ago

Vancouver, British Columbia, Canada Flight Centre Brand Full time

About the Opportunity

As a Travel Sales Consultant at Flight Centre, you will play a key role in planning, booking, and coordinating your customers' next amazing travel experience. You will work in a customer-facing retail store, helping customers achieve their travel goals while meeting sales targets and KPIs.

What It Takes to Be Successful

  • Travel Expertise: You have a deep understanding of the travel industry and can provide expert advice to customers.
  • Innovative Thinker: You are able to think creatively and come up with innovative solutions to meet customer needs.
  • Sales Focus: You are driven to meet sales targets and KPIs, and you are able to build strong relationships with customers to achieve this goal.
  • Organizational Skills: You are able to manage your time effectively and prioritize tasks to meet deadlines.
  • Multitasking: You are able to handle multiple tasks and customers simultaneously, providing excellent customer service at all times.

How You'll Make a Difference

  • Create Dream Itineraries: You will work with customers to create customized travel itineraries that meet their needs and exceed their expectations.
  • Share Your Knowledge: You will use your expertise to provide customers with the best travel options and advice.
  • Roll Out the Red Carpet: You will provide exceptional customer service, making customers feel welcome and valued at all times.
  • Trusted Advisor: You will build strong relationships with customers, becoming a trusted advisor and partner in their travel planning.

Requirements

  • High school diploma or higher
  • Experience in retail or customer service with a sales focus
  • Proven track record of meeting sales or customer service goals
  • International travel experience
  • Advanced computer skills, including proficiency in using complex systems
  • Ability to work full-time hours, including evenings and weekends

Perks and Benefits

  • Generous paid time off policy
  • Travel perks/discounts
  • Health & Wellness Programs and Employee Financial Wellness Services
  • National/International Award Nights and Conferences
  • Group benefits including extended health care, dental and vision, gender affirming care, fertility care
  • Insurance including life, AD&D, critical illness, long term disability
  • Employee Assistance Program
  • RRSP/RPP with matching
  • Tuition Reimbursement Program
  • Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
  • Global career opportunities in a network of brands and businesses

Location

Vancouver, Canada

Salary Range

$45,000 - $66,000 per year, plus commission/incentive earnings based on achievable targets

About Flight Centre

Flight Centre Travel Group is a global travel company that is passionate about providing exceptional customer service and creating unforgettable travel experiences. We value diversity, equity, and inclusion, and we are committed to providing a barrier-free pathway throughout our recruitment process.