Operations Manager

4 weeks ago


Coquitlam, British Columbia, Canada OCK TOUR LTD. Full time
Job Description

We are seeking an experienced Operations Manager to join our team at OCK TOUR LTD.

Key Responsibilities:
  • Coordinate activities with other work units or departments to ensure seamless operations.
  • Establish and maintain work schedules and procedures to optimize productivity.
  • Perform same duties as workers supervised to stay up-to-date on key tasks.
  • Prepare and submit reports to stakeholders on a regular basis.
  • Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality.
  • Assist clients/guests with special needs to deliver exceptional customer service.
  • Coordinate, assign, and review work to ensure timely completion.
  • Hire and train staff in job duties, safety procedures, and company policies to promote a positive work environment.
  • Maintain the operation of computer systems, equipment, machinery, and arrange repair work to ensure business continuity and customer service delivery.
  • Requisition materials and supplies to support ongoing operations.
Personal Qualities:
  • A strong client focus is essential for this role.
  • Dependability is crucial in ensuring the smooth operation of our services.
  • An organized approach will help you manage multiple tasks and prioritize effectively.
  • A team player mindset is necessary to collaborate with colleagues and stakeholders.
Benefits:
  • Paid annual leave and public holidays.
  • A competitive salary range of $50,000 - $70,000 per annum, depending on experience.
  • The opportunity to work with a dynamic team in a fast-paced environment.
  • Ongoing training and professional development opportunities.
About Us:

OCK TOUR LTD. is a leading travel agency dedicated to providing exceptional customer experiences. We are committed to excellence in all aspects of our business, from our products and services to our relationships with clients and employees.


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