Service Delivery Specialist

4 weeks ago


Kamloops, British Columbia, Canada Wajax Limited Full time
Job Summary

The Service Manager is accountable for ensuring parts and service requests are fulfilled at a high standard of quality to customers by quoted delivery date, ensuring consistent application and administration of the company's parts, service, and warranty programs.

Key Responsibilities
  • Ensure timely and quality delivery of parts and services to customers
  • Administer and maintain accurate records of parts and service requests
  • Collaborate with cross-functional teams to resolve customer issues and improve service delivery
  • Develop and implement process improvements to enhance service quality and efficiency
Requirements

The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work in a fast-paced environment and prioritize multiple tasks. Experience in a similar role and knowledge of industry standards and regulations is an asset.



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