Pharmacy Operations Support Specialist

5 days ago

Vancouver, British Columbia, Canada CareRx Full time

Company Overview:


CareRx is Canada's leading provider of specialty pharmacy services to seniors.


We serve more than 96,000 residents in over 1,600 seniors and other communities (long-term care homes, retirement homes, assisted living facilities, and group homes).


We are a national organization with a large network of pharmacy fulfillment centres that allows us to deliver medications in a timely and cost-effective manner.


We take an active role in working with our home operator partners to promote resident health, staff education, and medication system quality and efficiency.


About the Role:


The Pharmacy Operations Regulated Technician will provide key support to our pharmacy locations in British Columbia, primarily but also across Western Canada as needed.


This senior technician position requires good standing licensure in British Columbia and willingness to acquire additional provincial licensure as required.


Key Responsibilities:



  • Provide quality assurance support, including data entry, prescription technical checks, packaging preliminary and final checks, and labeled product final checks.
  • Complete final checks for new admissions/prescription checks for new residents after a clinical assessment by a pharmacist.
  • Confirm that a clinical check has been completed by a pharmacist before releasing it.
  • Verify accuracy and completeness of demographic and prescription information.
  • Deliver exceptional customer service according to our 'Customer Service Principles', including communication, telephone etiquette, trouble-shooting, and teamwork.
  • Determine authenticity of prescriptions and ensure they meet all legal requirements.
  • Adhere to company and store policies and procedures.
  • Meet all legislative requirements within their scope of practice as a regulated pharmacy technician with the college.
  • Notify pharmacists of any alerts or therapeutic issues, such as diagnosis or medical condition, drug and dosage, profile.

Project Support:



  • Support pharmacy-specific and regional projects in a regulated capacity.
  • Activities include data entry, updating files, pharmacy management software data quality, or support for data entry process changes requiring updates to resident profiles.

Required Skills and Qualifications:



  • Minimum 2 years of experience as a pharmacy regulated technician.
  • Minimum 1 year of experience in long-term pharmacy regulated technician.
  • 2 years of experience as a pharmacy data entry assistant in Kroll considered an asset.
  • Experience in working with long-term care and assisted living clientele.
  • Excellent communication, data entry, and calculation skills.
  • Must be detail-oriented, self-motivated, and organized.
  • Demonstrates time management, organizational skills, high degree of accuracy, and thoroughness.
  • Ability to work in a team as well as independently with minimal supervision.
  • Will to travel across British Columbia and within Western Canada for weeks at a time.

Compensation:


$30-$34/hour plus applicable premium.


Actual pay rate will be based on individual candidate's credentials and experience for the role with CareRx.

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